When 20 percent of the most powerful business leaders in The United States lose their jobs, there is a problem! Top business consultants have argued for business to better strategize, align, and implement.
There is a strange but all too common phenomenon in corporate America –– the marketing department and the sales department are at odds with one another. They don’t like each other. They don’t talk to each other. And they certainly don’t listen to each other.
For startup entrepreneurs operating on a shoestring budget, hiring someone to do public relations may not be practical or affordable. As a result, they simply do their own PR. Learn about a new service helping do-it-yourselfers manage an effective PR campaign.
One way to compete with big businesses is through the quality of customer service that you provide. Big businesses can be cold and impersonal, and home businesses can give their clients better attention and customer care. Unfortunately, that is not often the case. There are home businesses that suck at providing customer service.
As a home business entrepreneur, appointing a full-time in-house receptionist may be a harder alternative. Many instead opt for a virtual receptionist to handle important customer calls. Though handling these calls on your own immediately makes sense; a closer look at issues may reveal more information and help you make the right decision.
How you answer the telephone can make – or break – your business. The telephone is a powerful sales medium for your business. It is a great tool to generate more sales and keep existing customers. It can serve as the gateway for prospects to make a purchase or use your service. How are you answering your telephone?