RSSCategory: Managing a Business

How to Deal with Angry Customers: 5 Ways of Keeping Your Cool

February 24, 2012 | By | 3 Replies More
How to Deal with Angry Customers: 5 Ways of Keeping Your Cool

Our goal in business is to please our customers. However, no matter how hard we try, we sometimes have to deal with angry customers. Learn how to deal with angry customers.

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Your Most Valuable Business Asset

October 27, 2011 | By | 3 Replies More
Your Most Valuable Business Asset

To beat the tough economic times and improve your business, you need to learn the most powerful weapon that all businesses have and is FREE to use at no extra cost.

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Square: Making it Easy to Accept Credit Card Payments

July 20, 2011 | By | 1 Reply More
Square: Making it Easy to Accept Credit Card Payments

Square allows you to collect credit card payments through your mobile phone and iPad devices. The company is shaping up as a viable alternative for small businesses, with its ease of use and friendlier fee structure. Learn whether Square is a good option for you.

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Are Your Communication Strategies Really Engaging Employees?

June 6, 2011 | By | 1 Reply More
Are Your Communication Strategies Really Engaging Employees?

Employee engagement is a shared understanding of the issues that affect the business, and that understanding leads to changes in employees’ attitudes and behaviors. If you have employees, how engaged are your employees?

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7 Mistakes Made by New (and Even Some Seasoned) Business Leaders

June 1, 2011 | By | Reply More
7 Mistakes Made by New (and Even Some Seasoned) Business Leaders

The challenges facing businbess leaders today is never ending and we get caught up in the stuff necessary to accomplish the immediate task at hand and we sometimes lose site of the ultimate goal or mission. Here are seven of the most common pitfalls that will blow any leader off course:

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The Role of Decisiveness in Achieving Results

May 17, 2011 | By | Reply More
The Role of Decisiveness in Achieving Results

Read some advice from Denny F. Strigl, former president and CEO of Verizon Wireless, on how to become an effective manager. One core quality he looks for in a manager is decisiveness — he wants managers to make decisions and take action. When decisions need to be made, effective managers gather the facts, analyze the situation, consider alternatives, and decide on the best course of action — and they do it quickly.

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How Entrepreneurs Should Face Business Challenges and Manage Change

May 17, 2011 | By | Reply More
How Entrepreneurs Should Face Business Challenges and Manage Change

As an entrepreneur, you will constantly be faced with business challenges, and chief among them is managing change. When your small business is faced with a challenge, here are 7 steps you should take.

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Lessons from a Shopping Mall

May 4, 2011 | By | Reply More
Lessons from a Shopping Mall

Shopping malls are changing, just as the behavior, lifestyle and attitudes of their customers are evolving. Your business has to learn how to adapt to the changing times if you want to survive and thrive. Stay ahead of the trend or risk being squashed by it!

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A Conversation with Brian Tracy

April 16, 2011 | By | 1 Reply More
A Conversation with Brian Tracy

From Brian Tracy’s upcoming book Full Engagement! Inspire, Motivate, and Bring Out the Best in Your People, Tracy opens managers’ minds to the amazing power and bottom-line payoff of practicing the Golden Rule in all of their actions in the workplace and developing clear values, vision, mission, purpose, and goals.

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Guidelines for Allocating Scarce Resources

March 15, 2011 | By | 2 Replies More
Guidelines for Allocating Scarce Resources

Scarce resources are a fact of business life. In the wake of devastating budget cuts, furloughs, and/or layoffs, however, “normal” levels of scarcity have been exacerbated. The question for many organizations has become, “How do we move forward from here most effectively?”

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