Our goal in business is to please our customers. However, no matter how hard we try, we sometimes have to deal with angry customers. Learn how to deal with angry customers.
Square allows you to collect credit card payments through your mobile phone and iPad devices. The company is shaping up as a viable alternative for small businesses, with its ease of use and friendlier fee structure. Learn whether Square is a good option for you.
Recession may be over, but times remain challenging, especially for small businesses. To survive these uncertain times, here are some strategies to consider to grow your business.
Entrepreneurs and small business owners need to consider how they can broaden their local base? What can you do to make areas outside your home market feel like your own turf? Does it make sense for you in your industry to dip your toes in two local ponds?
Sometimes you’re presented with opportunities that allow you to gain new markets, grow your business and increase your income. But with excitement and anticipation comes fear and trepidation. Here are some things that can help you overcome the fear of doing something new.
Employee engagement is a shared understanding of the issues that affect the business, and that understanding leads to changes in employees’ attitudes and behaviors. If you have employees, how engaged are your employees?
The challenges facing businbess leaders today is never ending and we get caught up in the stuff necessary to accomplish the immediate task at hand and we sometimes lose site of the ultimate goal or mission. Here are seven of the most common pitfalls that will blow any leader off course: