Glossary of Business Terms – “Q”
Qualification Payment – An additional payment sometimes made to employees of New Zealand companies, who have gained an academic qualification relevant to their jobs.
Qualified Lead – A sales prospect whose potential value has been carefully evaluated through research
Quality – All the features and characteristics of a product or service that affect its ability to meet stated or implied needs.
Questionnaire – A data-gathering form used to collect information by a personal interview, with a telephone survey or through the mail.