Starting a Biz Working at Home Financing a Biz Growing a Biz Managing a Biz Marketing/Promotions Ecommerce/Internet Online Marketing Business Ideas Leadership/Mgt. Related Articles Where to Find Customers? Tools to Help You Market Your Small Business 25 Ways to Deliver Your Message to Your Target Audience How Do You Make a Sale? How to Find Prospects that Buy Recommended Books Stop Selling, Start Partnering: The New Thinking About Finding and Keeping Customers How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients Customers for Life : How to Turn That One-Time Buyer into a lifetime customer Get Clients Now!: A 28-Day Marketing Program for Professionals and Consultants Getting Business to Come to You: A Complete Do-It-Yourself Guide to Attracting All the Business You Can Enjoy

ab

Do's and Don'ts to Getting Closer to the Customer Know the do's and don'ts in improving your relationship with your customers. Excerpted from the book "Business: The Ultimate Resource" Reprinted with Permission Do Think of ways to reward customers for sharing their likes and dislikes. Make sure your organizational culture encourages staff to think "customer first."  Integrate customer focus with other business activities -- it should be a cross-departmental, cross-functional initiative.  (article continued below ...) Don't Don't make assumptions about what people think without testing them. Don't rely on data from too small a sample of customers.  Don't react too hastily to vociferous complainers -- see whether other customers feel the same way.

ab

Special Top Sponsor Sponsored Links (Advertisements: Your Link Here)

Submit Your Article | Advertise with Us | Partner with Us | Add Your URL | Submit Your Question to Our Experts Copyright © 2008 PowerHomeBiz.com, LLC. All rights reserved. Click here for Terms of Use and Privacy Policy applicable to this site.