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A study entitled “Survey
of Small and Mid-Sized Businesses: Trends for 2000” prepared
by Arthur Andersen provides an interesting peek into the
challenges and opportunities faced by the small businesses. This
year’s report pays particular attention on the impact of the
Internet and technology on small businesses.
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According to the study, majority of small businesses (61
percent)
considers finding and retaining qualified workers as the most
significant challenge to the growth and survival of their
business. Other major concerns of small businesses include:
state and federal regulations (35 percent), economic uncertainty
(29 percent),
keeping up with the technology (28 percent) and access to adequate
capital (27 percent).
Interestingly, only 16 percent of small businesses consider doing
business on the Internet as a threat. In fact, half of the
respondents of the survey (50 percent) intend to use the Internet as
their key growth strategy for the next 12 months. The report
noted the growing acceptance of Internet as the driver for
growth, from only 33 percent last year to 50 percent this year.
A vast majority of small businesses (85 percent) now uses the Internet,
primarily for email (71 percent) and research (60 percent).
However, a mere 3 percent of small businesses surveyed
indicate that e-commerce is an integral part of their doing
business. More than half of these businesses currently do not
conduct e-commerce (54 percent) nor have plans to do so in the
next year. Another interesting figure is the attitude of small
businesses toward e-commerce: approximately 42 percent of
respondents view e-commerce as having no impact on their
businesses.
They cite the lack of time to plan or implement (82 percent),
the cost of implementation (80 percent), and the radically
changing technology (77 percent) as top three main barriers to
conducting e-commerce. Other reasons cited are limited technical
expertise (73 percent) and staff training needs (68 percent).
In terms of financing, three-fourths of those surveyed (76
percent) indicated that they were able to obtain adequate
financing. Credit cards top the list (50 percent) of sources of
financing used by small businesses to meet their capital needs,
followed closely by commercial bank loan (43 percent). Only two
percent of the respondents were able to get funding from venture
capital firms, while angel investors were the source of funding
for a fifth of the respondents (20 percent).
One interesting finding about the use of credit cards, though
hardly surprising, is that small businesses mix business on a
personal credit card (49 percent). Despite being an expensive
source of funds (only 36 percent pay off their bills each
month), the use of credit card for business financing has been
steadily increasing for the last three years. Respondents cite
its convenience (86 percent) as the main reason for its
continued popularity. Small business normally use credit cards
for travel and entertainment expenses (69 percent), day-to-day
expenses (64 percent), large capital outlays (46 percent) and
inventory purchase (34 percent).
About the Author:
Isabel M Isidro is Managing Editor
of Power HomeBiz Guides.
Read her blog at
PowerHomeBiz Small
and Home Business Blog
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