Live chat is an effective tool in selling online. Learn the benefits of using live chat for your small business ecommerce store.
When you’re looking at building a website, you need to learn how to create and setup one up. Learn why you should choose a free website builder.
Poor customer service, including the failure to respond promptly to emails, hurt Internet businesses. As a home-based online business, learn some ways to improve your email response time.
For small businesses on Main Street, it’s VERY EASY to have great customer service and interaction. Not so online. Learn how to provide online customer service
In part 3 of the article 7 Steps to Successful Web Site Development, learn how to set up your website including your domain name, website design, content creation, and website maintenance
In part 4 of 7 Steps to Successful Web Site Development, learn the operational requirements of setting up a website including choosing a domain name, finding a web host and setting up your ecommerce store.
In part 5 of 7 Steps to Successful Web Site Development , get your website ready for launch. Check your web hosting, and test whether everything is working
People read differently on the Web, so you need to write differently for the Web. Surprisingly, very few Web sites take the time to lay out their content in a way that will maximize its readability. An important point is that it is more difficult to read on screen than from paper. This means that […]
As the owner of a web design company, helping my client’s launch their new business web design on schedule proves to be challenging at times. From whatever point you look at it, delays are costly. Failing to launch your business website on time may cost you new business, and if you have ongoing marketing and […]
There are generally 3 options for providing the customer support services needed by your customer: Email, Live Chat, and Phone. Compare these options and learn each one’s own advantages depending on the nature of your products or services.