Customer Relationship Management (CRM) in Small Businesses

What is Customer Relationship Management or CRM? Know the real meaning of CRM and what it can do for your small business.

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How to Be Successful in the Media

In order to be successful in the media you have to think like a publicist and find your unique story. If you don't have a story, it's time to create one.

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How to Use Public Relations to Promote Your Website

Internet marketing should go beyond the search engines. Learn how to use public relations and publicity to get more traffic and sales for your website.

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11 Tips When Selling Through Consignment

Consignment opens a new sales outlet for your products, without the overhead, rent and other expenses of having your own store. Learn how to sell by consignment.

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How to Put Your Targeted Customer in a Buying Mood

Looking for ways you can increase your online sales? Learn the six steps you can transform your visitors into customers.

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How to Get in Control and Reduce Stress at Work

Have you ever felt that everyone and everything has more control over your day that you do? Get relief from stress and get control of your life.

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How to Collect from Customers Who Don’t Pay

A non-paying customer is one of the worst nightmares of a small business owner. Practice these steps to protect your business from slow or non-paying customers

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How to Market Your Business without Advertising (Part 2)

Instead of advertising, personal recommendation is the best strategy for small businesses to attract and keep customers. Here are 10 steps on how to develop a successful, low-cost marketing plan that is not based on advertising:

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How to Market Your Business without Advertising

A book contends that advertising does not really work. Instead, personal recommendation is the best strategy to attract and keep customers. Here are 10 steps on how to develop a successful, low-cost marketing plan that is not based on advertising:

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10 Tips for a Successful Service Business

If you are running a service business, the success or failure of your venture will depend on your ability to reach and maintain the right customers.

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How to Handle Angry Customers

Try as you may, you can’t prevent some of your customers from being upset or angry. Learn how to manage angry customers and turn them into loyal customers.

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Understanding Basic Business Principles

Every business, whether big or small, is governed by universal business principles. Learn and understand the basic principles of business and money-making.

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