As a business owner, I know you understand the importance of communication, especially with your clients-it’s one way of always keeping them happy. Communication is also an essential element in the acquisition of new clients. However, as a business owner, you are most likely to have a busy schedule with responsibilities to attend to, making it hard for you to attend to every … [Read more...] about Never Miss an Important Business Call with Phone Answering Services
Business Communication
Writing Business Letters That Get The Job Done
There are two basic categories of business letters: business to business, and business to customer. Business to Business Letters Most business to business letters is written to confirm things that have already been discussed among officials in meetings, on the telephone, or via e-mail. Can you imagine the letters that would have to go back and forth to cover all … [Read more...] about Writing Business Letters That Get The Job Done
6 Communication Barriers and How You Can Avoid Them
Most individuals are unaware of the static they create when they communicate. What do I mean by static? Static is created when what you say is inconsistent with how you say it. For example, suppose you're having a conversation and the other person says, in a boring, monotone voice, "I'm so excited to have this opportunity to work with you." Their facial expressions are … [Read more...] about 6 Communication Barriers and How You Can Avoid Them
Current Trends in Business Communication: Infographic
Effective communication is absolutely critical to the success of any business. In this increasingly tech-savvy corporate world, companies of all sizes need to be au fait with the current trends in business communication. Business owners need to know their cloud from their Internet of Things and their interactive voice responses from their phone number … [Read more...] about Current Trends in Business Communication: Infographic
Candid Conversations: How to Drive the Political Correctness “Elephant” Out of Your Workplace
Individuals who are faced with difficult issues frequently choose to ignore them entirely or discuss them only indirectly. While most people would concur that issues such as disagreements over a course of action or poor performance should be addressed clearly and directly, the reality is that many are not comfortable doing so. It's so much easier at those moments to revert to … [Read more...] about Candid Conversations: How to Drive the Political Correctness “Elephant” Out of Your Workplace
Email in Today’s Business Communication
Succeeding in business today—whether home-based, small-scale, or large-scale—requires a new way of doing things. Especially in the crucial aspect of business communications, the world of business has drastically changed a hundredfold, and woe be to the startup company who won't dare to ride the waves of modernity. Almost all businesses today have learned to use electronic … [Read more...] about Email in Today’s Business Communication
How to Communicate via Managers to Employees
One of the common mistakes people make when designing a change program is assuming that if a person is a team leader, supervisor or senior manager they should naturally know how to communicate face to face with their teams. However communication skills are rarely one of the key competencies that is taught or measured by organizations. There is however a very easy way to ensure … [Read more...] about How to Communicate via Managers to Employees
Employee Communication: Crucial Techniques Every Leader Should Master
How many times have you read: "Employees are our most important asset." How can you say that employees are our most important asset and yet not be open and inclusive in the process of obtaining buy-in on critical and basic decisions? Some companies even make it difficult for employees to understand quarterly financial results when those same employees are stockholders. Why is … [Read more...] about Employee Communication: Crucial Techniques Every Leader Should Master
A Common Mistake in Business Communication
Communication is a catch-all phrase for things that go wrong in companies and relationships. Unfortunately, the concept is too ambiguous to do anything constructive to fix it. There are a number of communication mistakes that lead to mis-understandings, and cause conflicts between co-workers, and bosses and their subordinates which lead to low morale and toxic work … [Read more...] about A Common Mistake in Business Communication
The Importance of Personal Contact
After selling Real Estate in Australia and Corporate Advertising in London I thought that I had enough personality and persuasiveness to be able to sell almost any proven product to a pre-defined interest group. What I did not contemplate is, upon coming online that I would need to discover something else from within to emanate my personality to my interest group. Power … [Read more...] about The Importance of Personal Contact
