Most individuals are unaware of the static they create when they communicate. What do I mean by static? Static is created when what you say is inconsistent with how you say it. For example, suppose you’re having a conversation and the other person says, in a boring, monotone voice, “I’m so excited to have this […]
Business Communication
Current Trends in Business Communication: Infographic
Effective communication is absolutely critical to the success of any business. Learn the current trends in business communication and how it can help your business.
Candid Conversations: How to Drive the Political Correctness “Elephant” Out of Your Workplace
Learn how to encourage candid conversations by driving out political correctness in the workplace.
Email in Today’s Business Communication
Not all businesses use email technology optimally to their business advantage. Here are three of the frequent reasons that email technology fails in many businesses that use it.
How to Communicate via Managers to Employees
One of the common mistakes people make when designing a change program is assuming that if a person is a team leader, supervisor or senior manager they should naturally know how to communicate face to face with their teams.
Employee Communication: Crucial Techniques Every Leader Should Master
How many times have you read: “Employees are our most important asset.” How can you say that employees are our most important asset and yet not be open and inclusive in the process of obtaining buy-in on critical and basic decisions? Some companies even make it difficult for employees to understand quarterly financial results when […]
A Common Mistake in Business Communication
Communication is a catch-all phrase for things that go wrong in companies and relationships. Unfortunately, the concept is too ambiguous to do anything constructive to fix it.
The Importance of Personal Contact
Selling online requires more than your suave writing ability and powers of copywriting. Learn how to use the power of personal contact through personalization
How to Be an Effective Communicator
Human beings are social creatures – communication amongst ourselves is part and parcel of everyday life. Learn how to be an effective communicator.
How to Be Diplomatically Assertive and Get Your Way
Considerable skill is required to successfully say to someone, “I want to do it my way instead of your way.” Learn how to be diplomatically assertive.