| The
web and ways to market on the web continue to evolve at warp speed - we see
some positive and negative changes occurring - our observations du jour:
(article continued below ...)
1. Publishers
are finally starting to charge for branded content.
It's still difficult to do, but we are seeing many newsletter publishers
charging from $30-100 per subscribe per annum. And, most importantly, many
people are finally starting to accept the need to pay for quality content.
2. Contrary to popular opinion the web's epicenter is not San Francisco,
Tokyo, Washington D.C./northern VA, Seattle, London or Austin -
there is no
epicenter, its everywhere.
We now have over 407M (estimated according to Nua) people using the web and
its become a global medium/marketing venue/information highway.
3. More good news for ecommerce enabled business models, recent published
reports (Boston Consulting Group & eShop) indicate
customer
acquisition costs have dropped from
$45. per individual customer in Q-4 of 2000 to $18. in Q-1 in 2001.
4. Adobe
continues to push PDF format as a web standard,
over 32% of corporate web sites today have Acrobat PDF-enabling their web
sites. Why we will never know (?), as it isn't an HTML standard but was
originally developed to facilitate printing of documents. And, it doesn't
work well on many web sites, especially for those coming in with slow
connections or when you are trying to view more than a couple of pages.
5. Surprise,
surprise splash pages are still increasing in popularity,
with an estimated 18% of web sites today incorporating them. Let's be clear,
we think they are really lame to use a technical marketing term - they slow
down the user experience and cause many people to click away from a web site
in annoyance, no bookmark and no return visit.
6. Opt-in
e-mail continues to grow in popularity and
to reflect the web's ability to handle rich media content - the HTML format
is rapidly becoming standard in many e-mail campaigns and we are starting to
see streaming audio and video plug in components (running in the background)
and even integrated voice mail, as just announced last month by YesMail.
But, watch those conversion rates fall, opt-in e-mail is in danger of
becoming this year's banner advertising.
7. Newsletters
have become mainstream ways to communicate with customers,
generate revenue via ad inserts and drive a brand into the marketplace. Now
there are ASP (application service provider) solutions being brought to
market by Microsoft and many others than enable a small or large company to
manage all aspects of newsletter marketing via a browser.
8. No secret
the web is maturing,
there's been a media firestorm the last few weeks about how only four
companies (AOL, Microsoft, Yahoo and Napster) commanded approximately 50% of
the overall traffic on the web. Most disturbing to those of us not with the
aforementioned companies (Sidebar: am sure Steve Case and Bob Pittman are
very happy), eleven companies commanded this percentage about a year ago.
9. Traditional
media is experiencing the same market downturn that
Interactive ad agencies have been getting - look at your recent Newsweek,
Der Stern, Time, Business 2.0, Upside, Fast Company, Wired and you'll see
they would do Jenny Craig proud - they've lost a lot of ad weight.
10. Popups,
popovers, popunders -
whatever the term you want to use for those annoying interstitial types of
ads are still continuing to be deployed on more and more web sites. We think
they are just bad marketing and are being used by sites or companies that
can't figure out how to generate revenue with content (see #1) or dare we
say real services!
About the Author:
Lee Traupel has 20 plus years of
marketing experience He is the co-founder of a Northern California and
Brussels Belgium based, privately held, Marketing Services and Software
Company, Intelective Communications, Inc. http://www.intelective.com.
Intelective focuses exclusively on providing services to small to medium
sized companies that need strategic and tactical marketing services.
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