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Small businesses today cannot afford to be isolated; competition has
become so fierce that entrepreneurs must constantly seek attention from
outsiders. These outsiders include the media, consumer or advocacy group, or
even the government. Especially with the advent of e-commerce, change now
comes at a lightning speed that small businesses need to struggle harder just
to be heard from the noise of the crowd.
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Why should your small or home-based business worry about getting good
publicity? Is it really worth all the time and hassle? There are a number of
very good reasons why you should generate as much favorable publicity for
your business, agency, or group as you possibly can:
1.
Promoting your organization is simply smart investment.
Promoting your business name, products and activities are critical for the
survival of any business. You cannot simply open a store (whether online or
traditional) and wait for customers to come in droves! You need to get the
word out that you exist, and that only you could fill out their business
needs. Side-by-side with an advertising strategy, make sure that
your business has an aggressive promotional strategy. Every positive article
or photo published in the daily newspaper, every favorable one-minute clip on
the early evening news, every complimentary mention in some specialty
newsletter or magazine is FREE! Sure, it may cost a bit of staff time for the
preparation of press materials, or communication expenses to help you get to
know the appropriate contact persons. But it did not cost you anywhere near
the big bucks that the same number of column inches in the newspaper or the
same amount of airtime on the TV news would have cost if you'd paid for it as
advertising! That's not a bad return on investment.
2.
You get more audience attention with editorial coverage.
Aside from being able to save advertising dollars, you gain more viewer or
reader attention with every free mention in the print media and coverage on
electronic media. Paid ads can be glossed over, skipped or even totally
ignored. But if your business is the focus of an article, or gets mentioned
favorably in a business column, you are able to capture the attention of the
readers and engage them in your news story. You’ll get far more reader or
viewer attention from free editorial space or time than you will from an
equal amount of paid ad space or time.
3.
It is free! For
some organizations the free publicity that is available through the media may
be the only way they can afford to reach the public. This is especially true
some small start-up businesses and home-based entrepreneurs that may have
lots of marketing energy but little or no marketing budget. Raise continuous
public awareness for your business. You can achieve this by constant press
releases, or even submission of articles to industry publications. Get your
organization’s name printed or mentioned as often as possible in the
media!
4.
It is more credible.
It is a fact: news is more believable than advertising. People have more
faith in what they read in newspapers or magazine and in what they hear from
radio or TV commentators than they have in paid advertising. For the
audience, a third-party comment implies objectivity. And for the media to run
it in their print or electronic publications, it simply means that they have
faith in the story and know that it is not pure drivel.
5.
You can sell products through publicity.
Sales pitches are by no means limited to paid advertising. Publicity can be
effectively used as a sales tool and a come-on for potential customers.
Writing about the benefits of a technology that your company developed surely
will lead to greater awareness for your product, and ringing cash registers.
In travel and hospitality industry, those 'rah rah' feature articles about
fun places to go and all those favorable restaurant reviews in the newspapers
and magazines are most certainly "selling' you on those spots as
somewhere you should visit. A feature article from Wall Street Journal, for
example, can cause your phone to ring off the hook and clog your emails with
inquiries.
6.
Publicity can even generate revenue, make money for you.
Taking publicity a step higher, your organization can produce a
free-distribution newsletter as a public relations tool, disseminated to
media, industry specialists and target market. As more people find your
newsletter valuable, you can now convert it into paid subscriptions. Several
industries have successfully used this approach, from the health and fitness
industry, to travel industry. Or another approach may be to put together a
collection of articles you've generated into a pamphlet or booklet and
marketing it. For example, this might work well for a how-to business, such
as a hardware store or home center. Finally, sometimes you can even get paid
for writing an article for a magazine or journal, especially if you have some
unique expertise to offer.
7.
Your increase your organization’s credibility.
Regular (positive) exposure in the media legitimizes your business in the
eyes of the community. Media appearances greatly boost the perceived value of
whatever you offer the public. You will be giving out the message that not
only does your business exist; but also it must be important to warrant the
attention of the media. People have this perception, further fueled by media
itself, that if something's in the paper or on TV, then it must be
significant and valuable. If your organization or name constantly gets media
attention or coverage, doors can easily open for you; including that
previously elusive bank loan. It could also help make hiring employees
easier. Regular mentions in the media say to the community, 'We're here to
stay. We're not some fly-by-night outfit that's here today and gone tomorrow.
We're neighbors, part of the community."
8.
Publicity can help you rise above your competition.
The more media appearances you make, the more your organization’s name will
come up when they think “leather goods” or “restaurant.” Publicity
can give you a three-fold effect: you earn publicity by setting yourself
apart from the competition; then it gives you a higher profile; then feeling
better about yourself, you become more visible.
In today’s hypercompetitive environment, aiming for free media coverage
makes good business sense. Publicity will cost you nothing but time and
energy; but it will allow you to reach results that maybe you yourself never
imagined. And don’t get too busy to celebrate any sort of publicity coup.
The glow of passing the word to the public about you or your organization can
be warm and sweet. Enjoy it!
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