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There is a nuclear-strength secret weapon that 90% of
self-employed professionals are missing out on as they try to
build their businesses. It's amazingly simple, amazingly
powerful and amazingly overlooked!
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It is called Situational Marketing, and it can revolutionize
your business.
As professionals in service industries, we live, eat, and
breathe ideas. We live flying in the stratosphere, soaring with
angels, shooting with stars. We think in terms of big ideas and
processes. When we talk about what we do, we love to describe
how things work in our field and theoretical explanations of how
to fix problems.
The trouble is that the vast majority of our potential
clients don t live in the world of ideas. They live on the
ground. They think about getting their kids to school. They
worry about being laid off from work. They struggle with getting
their own businesses to work better.
People have very short attention spans. Most people are aware
of a very small number of acute, practical problems that are
driving them crazy. They want solutions, they want them to be
quick, and they want them now. They don t have the bandwidth for
a lot of exposition.
Self-employed professionals like coaches who try to sell
realizing your potential, getting where you want to go, or
creating the life you want to live really have a problem. Most
people might think those are nice ideas, but they have to think
so hard to figure out what that means for them that they d
rather go home and balance their checkbook. Even if they might
be intrigued, they are thinking something like, It would be nice
to work on that right after I deal with my employee turnover
problem.
Other professionals who try to sell accurate accounting
services or high-quality graphic design face a different but
related problem. Those are commodities in the minds of their
potential clients. Such language goes in one ear (or eye) and
out the other. Ten minutes after finding out about you they have
forgotten all about it.
It's a well-known fact that people buy what they want rather
than what they need. Your marketing needs to be about the
client: the client s situation, the client s feelings, the
client s problem, and - finally the solution you will provide
for the client.
I was talking with a struggling self-employed woman the other
day. She asked me what kind of coaching I do. I said, I work
with business owners who are tired of having their marketing
efforts fall flat. She said, Oh my God, that s me! I asked her,
Do people s eyes glaze over when you tell them what you do? She
said, Yes! They do! I need you!
She was excited when she heard my marketing statement! She
instantly heard herself in the description. It indicated to her
that I know her situation and probably have the perfect
solution. This is what situational marketing does for you.
Good situational marketing has several important qualities.
It is:
- Clear and specific the listener hears themselves exactly in
the message
- Emotional it elicits a response in the gut or the
heart
- Communicated in the words your clients actually use
themselves
- Easy to remember
- Unusual in a way that really
makes it stand out.
Start with a careful examination of your unique talents and
strengths. Then examine the situations your ideal clients face
and listen to the words they use to describe them. Ask yourself
what they say to themselves as they re driving to the office or
brushing their teeth at night. When you find a match between the
work you are passionate about doing and a problem your clients
are aware that they have, you have struck gold. You know what to
say, and you know what products and services you need to develop
in order to help them. You know you can help them because their
problem is really rooted in an area of personal growth in which
you are an expert. And your ideal clients actually become
excited to talk to you!
Here are some more examples of situational marketing:
- People who secretly wish they'd get laid off so they can go
do what they REALLY want to do
- Single working moms sharing
custody with a jerk
- Contractors who are tired of worrying
where their next job is coming from
- Business owners who wish
their employees would stop bickering and do their jobs
- Full
time moms whose children are growing up and who wonder, Now what
do I do?
About the Author:
Amanda Murphy is co-author of the new bestseller "Create the
Business Breakthrough You Want: Secrets and Strategies From the
World s Greatest Mentors." To find out how Amanda can help you
create the breakthrough you want, visit
www.AmandaMurphy.com
August 28, 2004
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