Why is it that some web sites help sell products and services while most
languish in obscurity and only serve as a drain on finances? Web sites are
relatively low in cost to build and manage, and have worldwide reach. They
can help you grow your business and in some cases be the primary source of
new business. Yes, a web site can be the next best thing since sliced bread.
(article continued below ...)
Why don't most web sites attract prospects, help convert them to clients
or customers, or function as a source of revenue? To answer this question
for your own web site, focus on its purpose. For most independent
professionals and small business owners, web sites are meant to:
- Attract as many qualified prospects as possible
- Build a target list of people who want you to market to them
- Convert prospects to clients and paying customers
- Convert clients to repeat clients
If your web site does these things, it's a winner. If not, then its time
to review what is working and what isn't.
Why Most Sites
Don't Work
Most sites are, in a word, boring to others than the creators. They focus
on the firm's services, products, processes and credentials. They are a
turnoff to prospects and can keep you from earning money. If your web site
shouldn't be about your firm what should be the primary content?
Client Problem
Focused Content Sells
Sites that work to sell products and services attract prospects because
they provide information prospects want and can use to solve a problem or
meet a need. If you're a lawyer, your site should focus on legal tips and
strategies your target market can use. If you're a graphic designer, include
ideas on using design to improve communications, or if you're a computer
systems expert, give your site visitors tips on keeping their computers from
crashing. A writer could include a tutorial on writing with examples of copy
makeovers of web pages, press releases or brochures.
This educational focus for your web site works for a number of reasons.
People usually search the internet for free information. Prospects will want
to visit your site because they know they can get a couple of ideas they can
use, and by providing this information, you establish yourself as an expert
in your field. Finally, your information educates prospects about
opportunities they may not have been aware of.
Its content that pulls. Just take a look at http://drudgereport.com/. No
flashy, fancy graphics; just straightforward content. Yet it pulls in over
four and a half million hits each day, five and a half million per day
during this past month and has made Matt Drudge millions of dollars. Content
brings customers to the site and keeps them there.
- What's the content your prospects would love to read on your site?
(Hint: It provides answers to common client questions and problems.)
Site Design and
Navigation
Many sites have some educational and client centered content on their
site, but it's buried behind uninteresting homepages or by flash movies or
graphic full pages that turn visitors away so they never see the good stuff.
In some cases it's simply a matter of moving hidden content to the homepage
and augmenting it to give prospects what they want. Use your site's design,
navigation systems, graphics and links to ensure visitors view the content
that will interest them and to take the desired action.
- What do you want visitors to your site to do?
- Does the site design move people to the desired action?
How to Attract
Prospects to Your Site
Once you have a web site prospects will want to visit and read, the next
step is to find as many ways as possible to pull prospects to your site so
they find your great content. Use these strategies to pull in prospects:
- Distribute your articles, including your offer and site link, to every
ezine, web site, publication and forum you can. There are thousands out
there.
- Ask your subscribers to forward your articles to others.
- Make it easy for people who visit your web site to send the URL of
articles found on your site to everyone in their network.
- Help the search engines find your site by identifying the key words
people are likely to use most frequently to search for your site. Then
put them in the title tag and body of your web pages.
Is Your Website
Working?
Does your site pull in a steady steam of prospects, build your target
list and supply you with both clients and income from product sales? If not,
take a look at your site content, design and promotional strategy. With a
little effort you can leverage your expertise, whether it's about the law,
computers, design or writing to create a web site that works to educate your
prospects and to grow your business!
-- Charlie Cook, helps
independent professionals and small business owners who are struggling to
attract more clients and grow their businesses. To get the free marketing
guide, '7 Steps to Get More Clients and Grow Your Business' visit www.charliecook.net
or write ccook@charliecook.net.
2003 © In Mind Communications, LLC. All rights reserved.
September 30, 2003
|