I believe it was Mark Twain that once said, "If I would have had time,
I would have written a shorter letter." His point being... it takes
much more thought and time to write a short, concise piece than a long one.
It's true, too!
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Think about it. How hard is it to get your point across in a very limited
amount of time or space? Ever tried to write copy for a postcard mailing?
How about a 30-second radio commercial? How do you tell customers everything
you want them to know in just a few words? Truth is... you don't.
Short copy has some special considerations. The first (and most
important) is that it isn't meant to make the sale. Then why do you write
it? *To spark interest!*
Short copy plays an important role in the advertising process. It can be
used as a lead generation tool, an announcement, a teaser to build interest,
and in lots of other ways. Extremely short copy is simply meant to lead to
other means of closing a sale.
Postcard mailers might instruct the reader to send for an information
package. Pay-per-click search engine listings will guide the reader to a Web
site just full of copy. Ezine ads do the same thing. Small display ads in
newspapers or in-store signage may encourage the reader to get more details.
You get the point.
Short copy needs to be extremely targeted. For example, if you're running
a small display ad in a magazine you'll want to take into consideration
"why" the readers bought that magazine. Then create your headline
and copy to speak to their special interests.
If the magazine is devoted to Web site development, address that interest
in your ad. Consider what will grab your customer's attention and make
him/her curious. The "call-to-action" for short ads is always
aimed at getting more information... not necessarily at making the sale.
Many times, short copy will pull a better response if a limited-time
offer is made. "Zero percent interest until January 30th" or
"Order before February 1st and get FREE shipping."
WARNING: Be very, VERY sure that your support copy is ready to go when
you run short ads. For instance, I once had a client approach me about
writing copy for a postcard campaign he wanted to do. As we went through the
process of his customers' most desired behavior, I discovered that he wanted
readers to visit his Web site to get the additional information they needed
in order to purchase. However, his Web site was hardly set up to sell
anything to anybody.
While the postcard was fully capable of generating leads for the client,
the support information he had prepared was in desperate shape! He would
have seen little return on his investment - not because the postcard didn't
do its job - but because the "landing page" of his site was simply
awful.
Whether you're asking readers of short copy to call, click, or come by,
be sure your support staff or information is ready, willing, and able to
handle the job.
Lastly, when you write extremely short copy, remember to stay focused. As
I've said, there is not enough room to sell the customers within your copy,
but there IS enough room to pique their interest. Use the limited space you
have to punch up the biggest benefits or end results your customers are
looking for, and you'll see bigger returns on your investment.