Goal 1: To finish on time
This is the oldest but trickiest goal in the book. It’s the most
difficult because the requirements often change during the project and the
schedule was probably optimistic in the first place.
To succeed, you need to manage your scope very carefully. Implement a
change control process so that any changes to the scope are properly
managed.
Always keep your plan up to date, recording actual vs. planned progress.
Identify any deviations from plan and fix them quickly.
Goal 2: To finish under budget
To make sure that your project costs don’t spiral, you need to set a
project budget at the start to compare against. Include in this budget, all
of the types of project costs that will accrue, whether they are to do with
people, equipment, suppliers or materials. Then work out how much each task
in your plan is going to cost to complete and track any deviations from this
plan.
Make sure that if you over-spend on some tasks, that you under-spend on
others. In this way, you can control your spend and deliver under budget.
Goal 3: To meet the requirements
The goal here is to meet the requirements that were set for the project
at the start. Whether the requirements were to install a new IT system,
build a bridge or implement new processes, your project needs to produce
solutions which meet these requirements 100%.
The trick here is to make sure that you have a detailed enough set of
requirements at the beginning. If they are ambiguous in any way, then what
was initially seen as a small piece of work could become huge, taking up
valuable time and resources to complete.
Goal 4: To keep customers happy
You could finish your project on time, under budget and have met 100% of
the requirements—but still have unhappy customers. This is usually because
their expectations have changed since the project started and have not been
properly managed.
To ensure that your project sponsor, customer and other stakeholders are
happy at the end of your project, you need to manage their expectations
carefully. Make sure you always keep them properly informed of progress.
“Keep it real” by giving them a crystal clear view of progress to date. Let
them voice their concerns or ideas regularly. Tell them upfront when you
can’t deliver on time, or when a change needs to be made. Openness and
honesty are always the best tools for setting customer expectations.
Goal 5: To ensure a happy team
If you can do all of this with a happy team, then you’ll be more than
willing to do it all again for the next project. And that’s how your staff
will feel also. Staff satisfaction is critical to your project’s success.
So keep your team happy by rewarding and recognizing them for their
successes. Assign them work that complements their strengths and conduct
team building exercises to boost morale. With a happy motivated team, you
can achieve anything!
And there you have it. The 5 goals you need to set yourself for every
project.
Of course, you should always work smart to achieve these goals more
easily.
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Jason Westland has 15 years experience in the project management industry.
From his experience he has created software to help speed up the management process.
If you would like to find out more information about Jason’s
online project management software
visit ProjectManager.com.