3 Most Important Customer Lessons You Need to Know
I am currently re-reading the book “Steal These Ideas: Marketing Secrets that Will Make You a Star” by Steve Cone (Bloomberg Press, 1 September 2005, ISBN #1576601919, 204 pages), which I featured in a previous post. I think the simple concepts provided in the chapter on “The Three Most Important Customer Lessons You Will Ever Learn” are important in helping a home or small business owner understand their customers. The author puts forward three lessons about customers, and these are: People renew the way they are acquired. The reason customers return to you is they want to sample again the
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