Who could predict that a platform or software could have the power to shape businesses in such a significant and sustainable way? As the working week becomes more foreign to what it once was, the need for technology to step up and fill the gaps grows, with late adopters falling well behind their agile competitors. If your business has more than a few issues that you’d like to iron out, it could be time to shape up your operations and see what can be streamlined online with the use of some smart software.
Work schedule apps and software
It doesn’t matter how crystal clear your vision is or how great your offering is, it will all come down to your employees. They are in the front line delivering on the promise, and so you need to have the right number of staff on and the right ones on the appropriate days. For years managers have stared at spreadsheets trying to achieve the impossible balancing act, but fortunately, there are now work schedule apps, like this one from Deputy. Leverage the technology that is designed to save you from rostering admin, while making smart scheduling decisions based on data and employee performance.
Accounting and payroll software
Accounting and payroll are those tasks we know are necessary, but can’t seem to prioritize. If that doesn’t sound like your business, perhaps you find that your accounting and payroll function is too large and convoluted and in need of a shape up. Accounting and payroll software is easy to integrate into your existing business, and accessible remotely with all accounts and reports available to relevant managers. Particularly with Single Touch Payroll being recently introduced in 2018, the need for effective and compliant software will get the job done and let you sleep easier.
Customer Relationship Management (CRM) software
CRM continues to be a focus of all businesses, but the level of management put in will vary significantly. There are many CRM software providers that will nurture relationships with clients while recording key information that differentiates them from one another. It also provides some regular rhythm to your communication streams, removing that stress when you feel that you need to communicate haphazardly. If you are only talking to your audience when you have an offer, that is a very one-dimensional relationship as you haven’t taken the time to segment who they are and build a brand story and service offering based on that information. By establishing a CRM software within your business, this will prompt discussions around what you want to say, how often, and what the goal and intention are.
There has been a real sentiment shift towards meetings and just how many there are, with many taking place out of habit and not delivering any real outcomes. With the intent to be productive, sometimes they can be anything but. By deploying workflow software, you can get a better handle of your project delivery and gauge where your team is spending their time. This can be particularly useful if some of your team are made up of remote or freelance workers. Busy peaks in the working year are an inevitable fact of life, so put forward strong workflow processes so you can weather the storm during all seasons. Some of these workflow software options even facilitate chat functions, which can bind teams and get communications across a lot quicker.
When we take a bird’s eye view of our business, it’s hard to pinpoint which need is greatest. If you have a strong team under you, there is no reason why you can’t tackle these issues head-on and rollout a few different software that are designed to enhance your business operation. Just remember that engagement will determine the success of these initiatives, so make sure all team members are trained and ready to go.
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