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The involvement of family members can either help or hurt your
home business.
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Let’s face it: raising a family and growing a business are
both full-time jobs. The work schedules can often overlap –
you cannot say that at six o’clock to eight in the morning,
you are scheduled to raise the family and attend to the business
after that. Since you made the decision to be home-based, you
just have to be prepared for the worst. You will find yourself
challenged by one way or the other, somewhere along the way, but
that’s part of the game.
While most entrepreneurs oftentimes experience difficulties
balancing work and family life, conflicts with family becomes
common because the work place is just a few steps away from the
family space. With no receptionist or ‘cordon sanitaire’
to block the way, the easy accessibility of other family members
to your work area can become a nightmare particularly if you are
faced with tremendous pressures and deadlines.
Given the peculiarities of home-based businesses, you have to
create boundaries to make sure you have time to do your work.
However, you also need to understand that part of running a home
business is the flexibility, and that flexibility can sometimes
be called to order.
You and Your Family
Every work-at-home entrepreneur should first and foremost
understand that it is easier to run a home-based business
surrounded by family harmony than it is to run a home enterprise
where you are continually emphasizing your boundaries.
Remember, one of the biggest draws to home employment for
the working parent is the opportunity to spend more time with
the family.
As the work-at-home
parent dedicate more hours to the business, particularly during
the crucial start-up phase, it can have significant implications
for nurturing the children. While time is often the greatest
concern, there is also the psychological impact of work on home
and home on work. On
the positive note, a hard-at-work parent can send positive
workplace role models to the children. Historically, children
who are raised by entrepreneurs do tend to become entrepreneurs
themselves.
How do you tell your
children that mommy and/or daddy is at home, but should be given
space and time to work? It will be necessary to explain to your
children that even though you are at home, you are, in a sense
"not at home," that you are working.
This does not apply to an emergency, of course, but for
nearly all-ordinary moments it means they are not allowed to
disturb you. When children, or even spouses, could easily
interrupt, make it clear what is an acceptable interruption. You
may even have to lock the door that leads to your work area.
On the other side,
there is the situation regarding other adults in the household,
from whom you might want some help from in running the business. One home business book described this as the
"honey-do" problem: honey, do this; honey, do that.
It's best to come to some understanding with your spouse
(and any other adult in your home) about just how you are going
to handle this problem.
If you feel you can
incorporate your family into parts of your business, it might
help them to better understand your needs and constraints. It is
one thing for your spouse or children to see you completely
stressed out; it’s quite another for them to be in your office
when that high-volume order comes in on short notice. Especially
for children, it is a good idea to demonstrate your commitment
to your work.
It's quite sensible to
desire the help of those other capable adults because they can
take some of the burdens of the business off your shoulders. However, from both a business viewpoint and from the human
relations viewpoint, it's best to have a clear understanding
with each of them as to what kind of things they will and should
do (answer the phone, open mail, pack and ship merchandise,
etc.) and what they definitely are not to do make payments to
people without your authorization, make agreements, deals or
contracts without asking you).
Such advance agreements can avoid a lot of aggravation
and make everything go much more smoothly.
Managing the “Toddlers”
If you have two or
three kids with age range of 3 to 5, you will definitely be up
to your neck. While often restless and cannot stay put for a
minute, it does not mean that toddlers cannot be trained to
cooperate with you while you are working. I know of a friend who
was able to manage these ‘coyotes’ perfectly during their
supposed ‘office hours’.
My friend installed
three tiny office desks beside her own office desk. These tiny
offices were complete with a toy telephone, bunches of coloring
books, Nursery Rhymes, Bible Stories, Children’s Picture
Books, a generous stack of ‘writing paper’. Their snacks and
beverages are prepared and kept in the refrigerator for them to
go and pick it up whenever they are hungry.
When mom is sitting at
her desk working, the kids are instructed to work silently at
his or her own desk. Everyone must show the ‘assignments’ to
mom during breaks. Breaks are timed every hour, to allow the
children time to play with each other and with Mom. After two
weeks of firm implementation, the children automatically
reported to their own little office space after breakfast and
everyone silently did their own share of what mom has assigned
them to do.
You Work from Home … But When Do
You Stop?
One of the most common
complaints against home-based entrepreneurs is that they
sometimes never know when to stop.
After dinner, the entrepreneur in the family will rush
off to his or her computer to check emails, maybe do some book
keeping chores or perform a hundred other business-related tasks
– instead of interacting with the rest of the family members.
Scenarios like these could result to resentments from
other family members; becoming the common source of family
arguments. Remember,
you need your family’s support, even if it seems as if your
family has no idea what pressures you’re facing.
There are countless
ways for families to resolve this problem. First and foremost,
you need to realize that you can only give so many hours to the
business, and the business need to develop at a pace that
matches that contribute effort. You would not want to reach the
situation when you would be made to choose between spending time
on your business excessively and keeping your family intact.
One solution is to set
aside a special time each day or week that is designated as
“family time.” During this time, you will accept no phone
calls, set no appointments, and not even think about your
business. You will probably not even want to stay near your home
office, Think about going to dinner and sharing the three best
things that happened to each family member during the week.
What should you do in
the event that a client or customer wants to meet during one of
your special family times? You can handle it in one of two ways:
first, you could rearrange your family time. But a better
solution might be to simply say, “I am already meeting with a
client at that time … is there another time that works for
you?” Others will respect your attention to commitments, and
you never have to offer an explanation for whom you’re meeting
with, and why.
Another solution is to
establish a compromise: your family can allow you to work long
hours for the first few months during your start-up phase.
When the time is over, you will agree to reduce your work
hours by either hiring assistants or reconsider whether the
business is worth the trouble and strife.
This problem should
never be ignored. If you ignore the situation, you may cause
larger problems in your business, your family – or worse, for
both.
"Hello, this is Daddy's
business"
One of the
complications to running a business from home is when a fairly
small child answers the phone for a business call.
Some business owners see this as a disaster, while others
do not see this as a problem.
Whether this is
appropriate or not depends on the nature of your business, the
nature of your clients, and the training your child has with the
telephone. "No,
this isn't the Copeland’s Enterprises, this is my house"
may throw a business associate calling your "office"
for a loop, temporarily. Most
people react quite graciously to this, but it does point up the
advantage of having a separate business number that rings only
in your work area and to instruct your children not to answer
the business line. In
the age of voice mails, business communication can still reach
you without necessarily having a live person answer the phone.
Sometimes though, a
small child can be handy in answering phones if you are busy on
another line or somewhere else in your home place. However, you
need to consider the impact to a new client when she or he hears
a child yelling, “It’s for you, Dad.”
For a more professional first impression, it is advisable
to rely on voice mail instead of a small child.
You will
need to develop the skill to work around any obstacle or
challenge, and the best way to accomplish a good balance between
work and home life is to follow a time-management program.
Scheduling your time is the best way to make sure everything
gets done. The rest is just recognizing that it is possible to
have two loves: your business and your family.
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