A Virtual Assistant (VA) is much like a traditional
Administrative Assistant in many ways. VA's handle
correspondence, scheduling, customer support, website updates,
writing and design projects, data entry and pretty much anything
you can think of that an online company would require for their
day-to-day operations.
Many parents who want to stay home with their children have
opened their own VA Service. It is a perfect career choice for
Mothers of young children, or people who must take care of older
relatives. You work out of your home office as an independent
contractor. Often times the schedule can be quite flexible.
This is an ideal position for women who plan to return to the
workforce when their children are older. It will enhance your
resume, and inevitably you improve your old skills and acquire
new ones.
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Basic skills and equipment you will likely need include the
following:
- Microsoft Office: Excel, Access, Outlook, and Word
- HTML skills with either Macromedia Dreamweaver or
Microsoft FrontPage
- Instant Messaging software : ICQ, Yahoo Messenger, MSN
Messenger
- Cable Modem or DSL ; Dial up is far to slow for the pace
most online entrepreneurs are accustomed to working at.
The above aren't always necessary, but acquiring each and
learning to use them will only increase your desirability and
worth.
There are many places to start looking for a Virtual
Assistant position:
- One of the easiest places to land your first clients is
through an ad placed in your own local classifieds. It seems
unlikely, but trust me, there is far less competition for
local clients then for jobs being bid on through Internet
Job sites.
- Freelance Job Sites such as elance, smarterwork.com,
findafreelancer etc. There is an extensive list of these
types of resources here:
www.freelancemom.com/gigs.htm
- Via Freelance, Home Business, or WAHM forums. Virtual
Assistants with an established client base often times
search for reliable "Over-flow Partners". Forums are an
excellent place to network and seek out these types of
opportunities.
- Building your own website. Unless you do some very good
website promotion, it isn't likely you will actually gain
clients through a website that you build to promote your
service.
HOWEVER, you really should have a website. Just as business
cards are an expected and valuable piece of your traditional
business, websites are like an online business card/resume. You
should list your rates, your skills, your availability and your
portfolio. A well thought out website will give you the edge
when bidding on a position.
When you are applying or bidding on a Freelance position, you
must come across as a professional. There is something about the
online medium that invites a casual correspondence style. You
will do well to avoid this temptation. Save similes, abbreviated
internet slang (LOL, IMO etcetera) for later on in your
relationship with your client.
Your client needs to trust that you are going to help him/her
run their business with professionalism. Your first impression
must come across as professional as a traditional cover letter
for employment. Be confident and clear in your interactions with
them. Ask intelligent questions and be very honest about the
time that you have available in your schedule.
I strongly advise all aspiring Virtual Assistants to do an
honest assessment of what their career objectives are before
they begin seeking out work. It is easy, and common to over
extend yourself. If your main goal is to earn a part-time living
specifically so that you can put raising your children ahead of
your career; then be very clear about that when you begin to
take on new work assignments.
Start off slow and add clients or responsibilities for
clients gradually. Being too eager to succeed can quickly be
your worst downfall. The quickest way to lose a good client is
by under-delivering. Make realistic promises. You will gain
their respect and their trust. And you will find that as their
business grows, they will be more then willing to work around
your schedule and needs in order to keep you as a valued
independent contractor.