What do potential customers hear when they call your company and get voice mail? We spend so much money on advertising to get customers to call, but we often overlook this easy opportunity to make a great first impression. Potential customers instantly form an opinion of your company based on your voice mail greeting. Is your company large or small? Can your company do the … [Read more...] about How Your Voice Mail Greeting can Increase Sales
Having a memorable toll free phone number can be a tremendous asset to your business. A vanity phone number can be considered as one of the best investments for any company or business. It can help boost sales volume and even add more customer attention. Customer recall of toll-free number heightens, helping enhance brand recognition. By allowing more potential customers and … [Read more...] about How to Choose a Vanity Toll-Free Phone Number
Are you sending e-mails to prospects instead of calling them? Is e-mail your selling medium of choice because it lets you avoid the rejection that you dread when you make real cold calls? Do you wait and wait for return e-mails from prospects that will give you the green light to move the sales process forward? Email vs. Personal Contact Sad but true, these days most people … [Read more...] about 7 Pitfalls of Using Email to Sell
Appointing a full-time in-house receptionist or using services of a virtual receptionist is a much debated issue when it comes to handling important customer calls. Though handling these calls on your own immediately makes sense; a closer look at issues may reveal more information and help you make the right decision. There are basically five things that you need to take … [Read more...] about Handling Customer Calls: In-House vs. Virtual Receptionist Services
Choosing the right name for your small business can have a huge impact on its success. But what about your business phone number? Does it really matter what number you have, as long as it's printed correctly on your business cards, product literature, Web site, emails and other materials? Actually, it does. The phone number you use can have a direct impact on your business, … [Read more...] about What’s in a Business Phone Number?