More and more businesses are beginning to understand the importance of fundamental business technologies in streamlining both their internal and external processes. Having streamlined and centralized processes help entrepreneurs paint a clearer picture of their business operations before making any business decisions. And just like many other technology trends, SaaS or Software … [Read more...] about How SaaS Can Help Small Business Growth
Customer Relationship Management
Simple Methods for Automating Your Real Estate Business
Whether you work independently or rely on a team, running a real estate business is a lot of work. From administrative and accounting tasks to marketing and customer service, there are several steps in your office workflow that need to be carried out to make a sale. As a heavy workload can lead to poor health, wasted time, increased errors, slowed productivity, and dissatisfied … [Read more...] about Simple Methods for Automating Your Real Estate Business
Growing Your Home Business with IT
Once upon a time, running a business from home had something of a cap – a limit to the revenue it was possible to create or the kind of infrastructure you could home to base from your humble place of work. Now though, all that’s changed. Need a commercial-level internet connection? Need the kind hardware that was previously only available for established businesses? No … [Read more...] about Growing Your Home Business with IT
The Benefits of Using Salesforce for Your Business
CRM plays a critical part in any small and large business, and Salesforce CRM is perhaps one of the most sought-after computing and management solutions in the world today. A lot of recognized companies depend on it for its ease of use. Its cost-effectiveness is another reason why everyone prefers to talk about it. If you haven’t thought about it yet, then start thinking about … [Read more...] about The Benefits of Using Salesforce for Your Business
4 Ways to Improving Customer Satisfaction In Your Business
One of the objectives of any organization should be creating happy and satisfied customers. However, this isn’t always easy to do, especially considering that people can be hard to please! As a business, you must continue trying to improve customer satisfaction if you want your business to still be around in the coming years. The next question you may then ask is how you can go … [Read more...] about 4 Ways to Improving Customer Satisfaction In Your Business
8 Features You Need to Consider When Choosing a CRM Solution That Works for You
Customers and clients expect top tier service and products from every business they employ and purchase from. In fact, in the mind of the consumer, they are your only customer, your top and only priority. No matter their stage in your marketing funnel, your customers and clients are looking for maximum efficiency. So having a CRM solution that understands and can capitalize on … [Read more...] about 8 Features You Need to Consider When Choosing a CRM Solution That Works for You
6 Important Questions to Ask Customers
Photo by rawpixel on Unsplash Whenever a customer calls to ask a question or to complainabout your products, there are a few things that you need to do. The first thing is to obviously solve the problem that the customer has or to answer the question that they wanted to ask. However, this is not where your job as a customer service representative ends. A customer phoning … [Read more...] about 6 Important Questions to Ask Customers
What to Do Before You Fire a Client
When you first start your business the idea of firing a client sounds ridiculous. You’re so focused on growing the business and adding new clients that the idea of one day telling a hard-fought-for existing client you no longer want their business seems absurd. But, it does happen. People fire clients for a variety of reasons ranging from financial to emotional. Some of the … [Read more...] about What to Do Before You Fire a Client
Five Things Every Home Based Business Needs
The American dream used to be owning a house, having a well-paying job, having time for the family, and retiring at the age of 60. That still holds true today, maybe even more so in the hustle and bustle of the digital age. Some people, and you might be one of them, have found a way to combine some of those dream aspects together, running a well-paying business out of their … [Read more...] about Five Things Every Home Based Business Needs
How SMB’s Can Benefit From CRM Tools
There are some entrepreneurs who believe that customer relationship management (CRM) solutions are only meant for large enterprises and that they’re unnecessary and too expensive for startups and small companies. Fortunately, they’re wrong. However, this is a misconception that CRM has been unable to overcome in all its years of existence. In the beginning days of CRM, the … [Read more...] about How SMB’s Can Benefit From CRM Tools
