Tag: Customer Relationship Management
How to Send Sensitive Documents to Clients
If large files or sensitive documents are part of your daily transactions, you need a special system to make sure they arrive at their destination safely and securely.
Importance of Follow-Through: Why It’s Good to Keep in Touch with Customers
Initial contact with customers is obviously very important. Without developing leads and making the initial sales contact there can be no prospects to close. However, many in sales fail to transition from contact to follow up. Without effective follow up your contact to conversion ratios will plummet. There are basic steps you can take to […]
CRM 101: Customer Relationship Management for Beginners
Customer Relationship Management (CRM), is the term for a business strategy that is designed to improve customer service. Learn how CRM can help your small business.
How to Successfully Seal the Deal Over the Business Meal
Taking clients to a business meal has been an effective way to build relationships, make the sale or seal the deal. Learn basic rules to make the experience pleasurable and profitable.
12 Ways to Thank Your Customers
It costs more to acquire a new client than to generate business from an existing client. Here ways to thank your client and cultivate client retention.
How to Handle a Missed Deadline
Missed deadlines can be expensive and disastrous for any business. If you are behind schedule and may miss an established deadline, here are some tips to remedy the problem.
Customer Relationship Management (CRM) in Small Businesses
What is Customer Relationship Management or CRM? Know the real meaning of CRM and what it can do for your small business.
Using Mobile CRM for Your Small Business
Today’s workforce is mobile. Most of us now work at the office, from home and on the road. Learn how mobile CRM can help your business.
