Tag: Customer Relationship Management
Initial contact with customers is obviously very important. Without developing leads and making the initial sales contact there can be no prospects to close. However, many in sales fail to transition from contact to follow up. Without effective follow up your contact to conversion ratios will plummet. There are basic steps you can take to […]
Customer Relationship Management (CRM), is the term for a business strategy that is designed to improve customer service. Learn how CRM can help your small business.
Taking clients to a business meal has been an effective way to build relationships, make the sale or seal the deal. Learn basic rules to make the experience pleasurable and profitable.
What is Customer Relationship Management or CRM? Know the real meaning of CRM and what it can do for your small business.