Starting a business can provide many benefits, but only if you know how to manage it. Starting a business without having any knowledge can only cause stress and, in worse cases, can become the reason why you’ll see yourself having too many debts. If you’re planning to start a business soon or if your small business has already started operating, consider investing in CRM. … [Read more...] about 6 Reasons Why CRM Is Still Beneficial For Small Businesses
Customer Relationship Management
How Marketing Automation can Increase Sales
Are you looking to amp up your sales? Do you see potential leads all around but are unable to bring them into your orbit? Worse still, are you losing potential customers to competitors, and are unable to figure out why? It sure can get frustrating when, even after you’ve implemented every digital marketing technique out there, opportunities still seem to slide right through … [Read more...] about How Marketing Automation can Increase Sales
How SaaS Can Help Small Business Growth
More and more businesses are beginning to understand the importance of fundamental business technologies in streamlining both their internal and external processes. Having streamlined and centralized processes help entrepreneurs paint a clearer picture of their business operations before making any business decisions. And just like many other technology trends, SaaS or Software … [Read more...] about How SaaS Can Help Small Business Growth
Simple Methods for Automating Your Real Estate Business
Whether you work independently or rely on a team, running a real estate business is a lot of work. From administrative and accounting tasks to marketing and customer service, there are several steps in your office workflow that need to be carried out to make a sale. As a heavy workload can lead to poor health, wasted time, increased errors, slowed productivity, and dissatisfied … [Read more...] about Simple Methods for Automating Your Real Estate Business
Growing Your Home Business with IT
Once upon a time, running a business from home had something of a cap – a limit to the revenue it was possible to create or the kind of infrastructure you could home to base from your humble place of work. Now though, all that’s changed. Need a commercial-level internet connection? Need the kind hardware that was previously only available for established businesses? No … [Read more...] about Growing Your Home Business with IT
The Benefits of Using Salesforce for Your Business
CRM plays a critical part in any small and large business, and Salesforce CRM is perhaps one of the most sought-after computing and management solutions in the world today. A lot of recognized companies depend on it for its ease of use. Its cost-effectiveness is another reason why everyone prefers to talk about it. If you haven’t thought about it yet, then start thinking about … [Read more...] about The Benefits of Using Salesforce for Your Business
4 Ways to Improving Customer Satisfaction In Your Business
One of the objectives of any organization should be creating happy and satisfied customers. However, this isn’t always easy to do, especially considering that people can be hard to please! As a business, you must continue trying to improve customer satisfaction if you want your business to still be around in the coming years. The next question you may then ask is how you can go … [Read more...] about 4 Ways to Improving Customer Satisfaction In Your Business
8 Features You Need to Consider When Choosing a CRM Solution That Works for You
Customers and clients expect top tier service and products from every business they employ and purchase from. In fact, in the mind of the consumer, they are your only customer, your top and only priority. No matter their stage in your marketing funnel, your customers and clients are looking for maximum efficiency. So having a CRM solution that understands and can capitalize on … [Read more...] about 8 Features You Need to Consider When Choosing a CRM Solution That Works for You
6 Important Questions to Ask Customers
Whenever a customer calls to ask a question or to complainabout your products, there are a few things that you need to do. The first thing is to obviously solve the problem that the customer has or to answer the question that they wanted to ask. However, this is not where your job as a customer service representative ends. A customer phoning in is an excellent opportunity to … [Read more...] about 6 Important Questions to Ask Customers
What to Do Before You Fire a Client
When you first start your business the idea of firing a client sounds ridiculous. You’re so focused on growing the business and adding new clients that the idea of one day telling a hard-fought-for existing client you no longer want their business seems absurd. But, it does happen. People fire clients for a variety of reasons ranging from financial to emotional. Some of the … [Read more...] about What to Do Before You Fire a Client
