Are you looking to build an exceptional business? From the book "What Clients Love: A Field Guide to Growing Your Business" by Harry Beckwith, here is a checklist of questions you need to ask from conceptualizing your business to servicing your customers. First Principle What really matters to us? Where do we want to be in five years? Never mind what we have done or … [Read more...] about How to Build an Exceptional Business
Book Review
The Mormon Way of Doing Business: Leadership and Success Through Faith and Family
Below is an excerpt from Chapter 1 of the book The Mormon Way of Doing Business: Leadership and Success Through Faith and Family by Jeff Benedict (reprinted with permission): On a Mission "In business situations we get well prepared and we go in undaunted. I don't know if this is unique to the Mormon culture. But we are individuals who have a mission and … [Read more...] about The Mormon Way of Doing Business: Leadership and Success Through Faith and Family
How to Be an Effective New Boss
Have you just hired your first employee? Kimberly Yorio and Caitlin Friedman, authors of the book The Girl's Guide to Starting Your Own Business: Candid Advice, Frank Talk, and True Stories for the Successful Entrepreneurshares some tips on how to be an effective new boss. 1. Be on time every day. It's your business. Lead by example. 2. Don't make a habit of leaving … [Read more...] about How to Be an Effective New Boss
How to Engage Your Customers
Customer satisfaction is just the minimum; your goal is to engage your customers. Customer satisfaction is "merely the entry point for achieving a deeper foundation that rests on total customer engagement," according to the book Discover Your Sales Strengths: How the World's Greatest Salespeople Develop Winning Careersby Benson Smith and Tony Rutigliano. Everyone aims to … [Read more...] about How to Engage Your Customers
How to Succeed in Business without Working So Damn Hard
"To succeed in business you need to work harder than anyone else." This is the advice you often hear from those who have attained entrepreneurial success. Success, they say, comes only to those who work, work and work some more to reach their goals. However, you need not work so hard to achieve your dream. According to Robert J. Kriegel, author of the book "How to … [Read more...] about How to Succeed in Business without Working So Damn Hard