- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Table of Contents
The food ordering and delivery industry has changed drastically. Currently, the most powerful aspect of the industry is the takeout and delivery options. People are more interested in dining off-premises over dine-ins.
The demand for online food ordering and delivery surged during the pandemic thanks to the social distancing norms. The trend continues to prevail post-pandemic and seems to stay long.
As more people become accustomed to the convenience of ordering food online, it will even accelerate in the coming years. Food businesses are adapting to meet the changing needs of their customers.
However, most of us might not even remember when was the last time we booked a table in a restaurant on the phone. The online food industry has come a long way with many features and convenience for customers.
The blog discusses the important Online Food delivery statistics for 2023 every customer and restaurant owner wants to know.
Whether you are a business owner or a consumer, these food statistics will provide valuable insights into the future of the food industry. So let’s dive in and explore the exciting world of online food ordering statistics!
2023 Online Food Delivery Statistics
- The ordering takeout in August 2020 reached 43%, the highest jump compared to 37% in March 2020. While the dining takeout surged only 2% from March 2020 to August 2020.
- What’s the most ordered food for takeout? According to the GrubHub report on top ordering trends, burritos were the most ordered food in 2022. GrubHub received more than 4 million burrito orders in the year 2022.
- The all-American cheeseburger was the second most ordered food. Cheese pizza secured third place, while Pad Thai and Chicken Quesadilla were the fourth and fifth most-ordered foods.
- Food delivery revenue growth is expected to grow at an annual rate of 12.33% from 2023 to 2027.
- The food delivery market is constantly growing and is expected to reach $1.45 trillion by 2027. On the other hand, the revenue from 2023 to 2027 is forecasted to grow at an annual rate of 12.33%.
- 40% of the total restaurant sales account for online ordering and delivery. Since 2014, the online food ordering market has grown 300% faster than dine-in.
- 92% of all top-performing restaurants offer scheduled deliveries and loyalty rewards programs to attract and retain customers.
- 58% of customers love the curbside pickup method, while 43% say this makes them more loyal to the restaurant. Approximately 54% of customers prefer to spend more on meals because of this service option.
- One-third (35%) of restaurant customers place orders directly through the restaurant’s online food ordering software. Also, they spend more time ordering when ordering through the restaurant food ordering system rather than on third-party apps.
- The trend of ordering food directly from restaurants has constantly been rising, with a total of 54% increase year over year.
- The demand for online food delivery has increased. 62% of U.S. consumers ordered food online at least once per month prior to the pandemic. On the other hand, 78% either maintained or increased ordering food online.
- 43% of people order online as they want to avoid cooking.
- Consumers spend 18% more while ordering pizza online than over the phone.
- Customers who place an online order with a restaurant’s online food ordering software are 67% more likely to visit the restaurant more often.
- 31% of Americans use a third-party food delivery services app at least twice weekly.
$2,375 annually forms the expenditure on dining and takeout for an average US household. - The restaurant-to-consumer segment for online food ordering has constantly been surging with a 20% increase year-over-year and has reached 760 million users.
- 45% of consumers say online ordering encourages them to spend more on food. Nearly 35% of consumers spend more because of mobile app ordering, while 31% for curbside pickup.
- Restaurants with an online ordering system earn 30% higher profits in takeout and delivery services.
- Restaurants can cut food waste by 80% by leveraging tech for inventory management and vendor selection.
- 91% of restaurants say that automation in inventory helps them streamline processes and fill business gaps.
- Data-driven Restaurants get 26 times more customers, are 19 times more profitable and are 6 times more likely to retain those customers.
- Restaurant owners must make their menu readily available, as 84% of diners look up the menu online before choosing a restaurant.
- 41% of millennial diners are a part of the restaurant’s loyalty program.
- It’s high time restaurants must invest in an online food ordering system. 70% of consumers prefer to order from a restaurant’s own website or app.
Food Delivery Trends in 2023
Tech Giants Entering the Food Industry
The big tech companies seem highly interested in the food industry because of its constant and rapid growth. For instance,
- In 2014, Uber launched Uber Eats- its food delivery service.
- In 2017, Amazon acquired Whole Foods- a multinational supermarket chain selling organic food items, and this trend seems to stay long in the coming years.
In 2019, Google integrated food delivery in Search, Assistant, and Maps. Google has partnered with major food delivery aggregators like DoorDash, Postmates, Slice, Delivery.com, and more. Users can place food delivery orders and pay through Google Pay.
Food Delivery Apps delivering Grocery
Customers are now accustomed to the convenience of ordering and getting their food delivered to their homes. They want more and more convenience in getting their day-to-day tasks done.
Food business owners know this well and are using this fact to expand their services. Popular food delivery apps and tech giants like Swiggy, Amazon, and Walmart are entering the grocery delivery market. The trend of delivering groceries is growing rapidly and is here to stay.
For instance, in 2017, Amazon launched its online grocery store, AmazonFresh, for its Prime members. On the other hand, Walmart launched express delivery for its online grocery store.
Delivery Trends- Drone, Robots, Self-Driving Cars
Online food delivery apps constantly do new experiments to attract customers. One such trend is making food delivery quicker, more effective, and unusual. Thus, food business owners use next-gen technologies to deliver food in the least time possible.
Delivery by Drones
One such trend is to deliver food using drones. The trend started in 2012 and surged during the pandemic. Many customers wanted food deliveries to be quick and safe with no human touch.
For Example
In 2016, Domino delivered pizzas in New Zealand via a drone.
Zomato acquired drone startup TechEagle and delivered meals via its drone in 10 minutes. Other tech giants are preparing to adopt this trend soon.
Delivery by Robots
The use of drones is just one part of the story. The rising trend of AI has led food delivery app owners to use robots for meal deliveries.
Delivering food via robots is one of the innovative food delivery trends, and it started in 2020. but there are many other new online food ordering trends.
For Example
Doordash delivered food through robots in 2019.
Eat24, the American meal distribution firm, launched a food delivery robot in 2017 by partnering with Marble and Yelp.
Delivery with Self-driving Cars
Technology is taking over the world. Delivering meals using self-driving cars is an example to show that. According to Allied Market, the global market of autonomous vehicles will reach $556.67 billion by 2026.
Customers always like unusual ways, and thus, food business owners do their best to try new trends to please their customers.
For Example
DoorDash allied with General Motors to test self-driving cars to deliver meals in San Francisco.
Other Trends include:
- Contactless Delivery
- Virtual Kitchens
- Eco-friendly food delivery
- Crowdsourcing
- Order with Smartwatch
- Order via Virtual Assistant
Conclusion
The online food ordering industry is rapidly evolving, and it’s no surprise that it’s projected to grow significantly in the coming years. The statistics presented in this blog provide insight into the latest trends in the industry and how restaurant owners can use this data to plan their next steps.
Businesses in the food industry need to pay attention to these numbers and adapt their strategies accordingly. By understanding the needs and preferences of customers, restaurants and food delivery platforms can offer better experiences and stay ahead of the competition. The future looks bright for online food ordering software, and it will be exciting to see how this industry continues to innovate and grow.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link