What’s a chatbot? It’s an automated piece of software that is able to converse with a human in order to find answers to questions and queries and respond to particular requests. Unsurprisingly, it is categorized under this all-inclusive term of Artificial Intelligence (AI), one of the most groundbreaking new technologies of the 21st Century. The whole premise of AI is that … [Read more...] about Chatbots and the Revolutionizing of Ecommerce