Photo by Toa Heftiba on Unsplash Whether you are running a home-based business or have a commercial establishment like a restaurant, nothing threatens your reputation faster than cockroaches. Not only do they look creepy and can cause a repulsive reaction from people, but cockroaches are a health risk that can seriously jeopardize the operation of your business. As a … [Read more...] about How to Keep Cockroaches From Your Business
Customer Service
5 Ways to Keep in Touch with Your Real Estate Clients After the Sale
If you have sold anything before or had a business, then you know the value of every customer – including the returning ones. Real estate is a field that you would appreciate customers coming back to you because that means more profits. Besides, when a customer comes back, it might as well imply that your services are impeccable and suited their needs. But how can you ensure … [Read more...] about 5 Ways to Keep in Touch with Your Real Estate Clients After the Sale
Five Tips to Customer Satisfaction
Photo by Fabio Spinelli on Unsplash Customer service goes way beyond answering the phones and listening to consumer complaints. In fact, the communication channels have expanded to include email, social media, and live chats. Customers are looking for the fastest resolution to their concern, and technology has made it possible for them to lodge complaints in a number of … [Read more...] about Five Tips to Customer Satisfaction
4 Ways to Improving Customer Satisfaction In Your Business
One of the objectives of any organization should be creating happy and satisfied customers. However, this isn’t always easy to do, especially considering that people can be hard to please! As a business, you must continue trying to improve customer satisfaction if you want your business to still be around in the coming years. The next question you may then ask is how you can go … [Read more...] about 4 Ways to Improving Customer Satisfaction In Your Business
How Wix Answers Can Take Your Customer Service to the Next Level
Businesses are in fierce competition, and great customer service is essential to help small businesses attract and retain the customers they need to survive. Customer service is the last frontier where small businesses can really differentiate themselves. To this end, there is a number of tools that small businesses can use such as customer service software to help them give … [Read more...] about How Wix Answers Can Take Your Customer Service to the Next Level
The Secret Formula for Any Business to Succeed Is NPS Score
Be it small or big; every business has to break-even before it starts generating profit. Customer satisfaction as well as retention, both the aspects are very vital for every corporation for yielding revenues. Now, the million dollar question is, how can the corporates measure the degree of affinity of their client or consumer base? Cut to NPS or Net Promoter Score, a … [Read more...] about The Secret Formula for Any Business to Succeed Is NPS Score
Box Seats and Beyond: 5 Keys to Giving Your Customers the Right Gifts
Whenever I think about the power that a free gift or special perk can have, I always come back to the Michelin restaurant guides. Today, they’re among the world’s best-known and most influential resources for travelers. Yes, the guides are produced by the same company that makes the tires—and they were originally conceived as a gift for potential customers. Back in 1900, … [Read more...] about Box Seats and Beyond: 5 Keys to Giving Your Customers the Right Gifts
Why Good Customer Service Should be a Priority
Being a modest merchant, reliable shoppers symbolize the well being of your enterprise and keep you from going out of business. They help ensure that your retail store enjoy a healthy cash flow. They can even help to protect your retail shop from the takeover of the bulk retailers. The challenge is to find a strategy to bring customers back to your shop over and over. … [Read more...] about Why Good Customer Service Should be a Priority
How Small Business Can Offer Perfect Customer Service
Internet has made business operations easy and at the same time extremely difficult too. While you have better access to target markets, your customers have similar access to your prospects. Just one dissatisfied customer can negatively influence hundreds of other people online. Poor customer service can mar your company’s growth and can even bring your business down … [Read more...] about How Small Business Can Offer Perfect Customer Service
How to Know and Get Close to Customers
Getting close to the customer involves gathering facts and knowledge about your customers (current and potential) in order to develop an awareness of what customers want from you and how they perceive your organization and its products or services. This awareness in turn enables you to continuously strive to meet your customers' demands and secure your organization's long-term … [Read more...] about How to Know and Get Close to Customers
