If you have sold anything before or had a business, then you know the value of every customer – including the returning ones. Real estate is a field that you would appreciate customers coming back to you because that means more profits. Besides, when a customer comes back, it might as well imply that your services are impeccable and suited their needs. But how can you ensure … [Read more...] about 5 Ways to Keep in Touch with Your Real Estate Clients After the Sale
Customer Service
Five Tips to Customer Satisfaction
Photo by Fabio Spinelli on Unsplash Customer service goes way beyond answering the phones and listening to consumer complaints. In fact, the communication channels have expanded to include email, social media, and live chats. Customers are looking for the fastest resolution to their concern, and technology has made it possible for them to lodge complaints in a number of … [Read more...] about Five Tips to Customer Satisfaction
4 Ways to Improving Customer Satisfaction In Your Business
One of the objectives of any organization should be creating happy and satisfied customers. However, this isn’t always easy to do, especially considering that people can be hard to please! As a business, you must continue trying to improve customer satisfaction if you want your business to still be around in the coming years. The next question you may then ask is how you can go … [Read more...] about 4 Ways to Improving Customer Satisfaction In Your Business
How Wix Answers Can Take Your Customer Service to the Next Level
Businesses are in fierce competition, and great customer service is essential to help small businesses attract and retain the customers they need to survive. Customer service is the last frontier where small businesses can really differentiate themselves. To this end, there is a number of tools that small businesses can use such as customer service software to help them give … [Read more...] about How Wix Answers Can Take Your Customer Service to the Next Level
The Secret Formula for Any Business to Succeed Is NPS Score
Be it small or big; every business has to break-even before it starts generating profit. Customer satisfaction as well as retention, both the aspects are very vital for every corporation for yielding revenues. Now, the million dollar question is, how can the corporates measure the degree of affinity of their client or consumer base? Cut to NPS or Net Promoter Score, a … [Read more...] about The Secret Formula for Any Business to Succeed Is NPS Score
