Customer Service
Good customer service is the lifeblood of any business. Any business, especially a small business, needs repeat customers to survive. To achieve this, a business needs to offer excellent customer service.
Great customer service is essential to help small businesses attract and retain the customers they need to survive and compete against the big boys, and more so in a downturn economy.
Know how to effectively deal with your customers and provide the highest level of customer service. Read our articles, tips and information on how to maintain quality customer service.
Why Good Customer Service Should be a Priority
As a small business, regular shoppers symbolize the well being of your store and keep you from going out of business. They can help to protect your retail shop from the takeover of the bulk retailers. Learn why good customer service should be a priority for your retail store.
How Small Business Can Offer Perfect Customer Service
Poor customer service can mar your company’s growth and can even bring your business down permanently. So, if your customers are not happy with your service (and they might not tell you directly about it) – then you have a thing or two to worry about.
How to Know and Get Close to Customers
The long-term survival and profitability of your business depends on your relationship with customers. Learn 7 ways how you can get close to your customers.
How to Use Complaints to Increase Sales
When times are rough, when everybody is hunting for new business, it is the best opportunity to listen to your frustrated customers. Actually the best time to find out how you can improve your service is now – before they complain. You might have experienced this: you call a supplier to complain or to request […]
10 Commandments of Great Customer Service
Learn the 10 commandments of customer service that will entice customers to continue doing business with you and recommend you to friends and associates.
10 Ways to Secure Customer Satisfaction
Customers are the core of any business. Without our customers, we would be nothing. Learn 10 ways to secure customer satisfaction for your small business.
How to Keep Customers Happy
You need customers to survive. To ensure that your customers are spending their dollars with you, here are a few ideas to keep your customers happy.
Customer Service: How to Knock the Socks Off Your Customers
An essential skill for entrepreneurs is keeping customers and fostering loyalty. Learn 8 customer service strategies that can knock the socks off your customers
How Bad Customer Service Can Drive Your Clients to Your Competitors
Customer service is a important element of any business. Learn how to how to handle email inquiries and provide customer service that fosters loyalty.
How to Provide Good Customer Service
Whatever your business is, customer service counts. Good customer service requires some basic action on your part. Know the 7 most effective ways of a winning customer service strategy.
How to Handle Angry Customers
Try as you may, you can’t prevent some of your customers from being upset or angry. Learn how to manage angry customers and turn them into loyal customers.
Excellent Customer Service: A Must for Small Businesses
Any business, especially a small business, needs repeat customers to survive. To achieve this, a business needs to offer excellent customer service. Learn how to offer excellent customer service.
