Handling irate customers can be a tedious and stressful task. If you take things personally, you can cause irreparable harm to your company's reputation. You have done a variety of marketing strategies including distributing your business card far and wide, only for your credibility to be tarnished by an angry customer. Even if you're able to resolve the issue and turn the … [Read more...] about 7 Mistakes You Don’t Want to Make When Handling Irate Customers