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"We are about to witness the deepest depression since the 1930's,"
reported Martin Weiss, Ph.D. for The Daily Reckoning. Pessimistic as Weiss may
seem, the facts lend credence to his statement. Since the tragedy of September
11,more than 415,000 layoffs have been announced, initial jobless claims jumped
to 528,000, the highest level in decades, consumer confidence has tumbled and
billions of dollars worth of business has been lost.
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With new uncertainties raised by the attacks and many economists forecasting
a deep and prolonged recession, businesses will have to do everything within
their power to brace for the coming storm and survive the bad times-predicted by
some to be bigger and more devastating than the Great Depression of 1929. In
fact a recent OECD Report says the "Global Slump Could Last Until
2003" Use these surefire strategies to immediately recession-proof your
business and you'll not only weather the recession, but you'll come out on top
of your competitors when the economic tide reverses.
Diversify
In a weak economy, diversification may be your business' best friend. The
more services you can offer, the more clients you will be able to find. For
example, if you primarily create business plans or marketing collateral for big
name clients, you could expand your services to include press releases, sales
letters, web content, or other business-related products and services. And you
can diversify even further by repackaging your product and selling it to a
different clientele. For example, you could host a seminar or workshop on
writing business plans. Each person who attends may not be able to pay your
normal fee, but combined not only may you earn more, you could also score a few
new clients. No matter what service you offer, with a little innovative thinking
you should be able to develop several "new" offers. All of which will
help keep you ahead while your niche-focused competitors bite the dust.
Offer
Outstanding Customer Service
Once you've started attracting customers, you'll have to worry about
retaining them, and in a stagnating economy that may be even more difficult. You
must provide not only a high quality product, but also exceptional customer
service. When money's tight, clients expect more for their dollar. If you want
to keep their business, you must keep them happy. Refine your customer service
strategy to insure that every step from taking the order to delivering the
product is client-focused and effective. You may want to conduct a customer
satisfaction survey or two in order to make sure your customers' needs are being
met. Also consider making your service more valuable to clients with faster
delivery times, wider selections, or more flexible payment terms.
Intensify
Marketing
One of the biggest mistakes business owners make during periods of economic
slowdown is to cut back on marketing and advertising, doing this could be most
detrimental to your business. Instead, your marketing needs to be more
aggressive and more comprehensive than ever. Start by contacting past clients
and simply touching base. Chances are a good number of them will have projects
or assignments for which your services may be required
Offer discounts, freebies, or other extras as incentives. You may also want
to set up a referral reward program for clients as part of your marketing
efforts. You also need to re-evaluate your current marketing methods. If you are
not seeing some increase in sales from every dollar you spend on promotions,
then you are wasting valuable revenue. Whether you use billboard ads, direct
mailings, or the yellow pages now is the time to make sure your current
marketing is cost-effective and efficient. I am often haunted by P.T. Barnum's
stark reminder: "Without promotion, something terrible happens -
NOTHING!"
Position Yourself to be a Market Leader: Are you content to follow the herd?
Step outside of your comfort zone and dare to lead than to follow. Set yourself
apart from the competition by developing your own USP-unique selling position
sometimes also referred to as ESA (Essential Selling Advantage) What is your USP?
It doesn't really matter 'what' your USP is as much as it matters that you have
one. Prospective customers MUST have a good reason to do business with you
rather than your competition. It could be your superior customer service, your
lifetime refund policy, best prices or the outstanding quality of your products.
You have absolutely no reason to worry about the economic slowdown or
competition once your customers 'experience' your USP. In fact, you can use your
USP to ruthlessly eliminate your competitors.
Adopt
Cutting Edge Technologies
One of the best ways to stay ahead of your competitors is by keeping up with
current technology. So if you aren't familiar with customer relation management
software or even e-mail marketing, now is the time to do so. You can put your
business online, advertise with well-placed banner ads, send out information to
potential clients via e-mail, outsource some of your administrative duties,
manage your payroll, or establish an affiliate program all on the Internet.
Current technology can help your company run more efficiently and more cost
effectively, plus it can open access to clients in the next city, in another
state, or even enable you to compete in the global marketplace. You'll have the
potential to contact millions of people who would otherwise have never heard of
you or your product and in a slow economy you need all the exposure you can get.
Stay
Focused
Nothing will damage your business more than business myopia or short
sightedness.. In order to stay successful, you must always keep an eye on your
long term goals and objectives. You will hit rough spots but do not get bogged
down in the present. Do not make this mistake. Instead keep your eyes on your
target. Stay focused. Every decision, every cutback, every improvement you make
now must be beneficial not only in the present but more importantly in the
future. Think about this before you slash prices, fire employees, cut overhead,
or lower your standards.
Seek
New Ways to Improve
If you are like most people, you are content with the status quo until
something disturbs it. You should be constantly re-evaluating not just your
marketing plan, but all of your business strategies including policies, pricing,
and employee performance. The idea is to eventually be as efficient and
effective as possible so your company runs smoothly and profitably. Look closely
at your competitors. Talk to business leaders you respect. Read business
management books. Experiment. Solicit feedback from your workers and customers.
By doing several of these things you will accumulate a wealth of knowledge and
experience crucial to the survival of your business.
As you read this tens of thousands of businesses across the country are
headed for extinction. Use these recession-proof strategies immediately and you
are guaranteed to see assets where others see liabilities, opportunity where
others see failure, and extra profits where others see financial losses.
About the Author:
©2001Collin Almeida
is a Product Licensing Consultant and Publisher of the Strategic Marketing
Audio Newsletter. Discover 58 Proven,Do-it-Yourself strategies to
recession-proof your business by visiting his website at
http://www.HowToRecessionProofYourBusiness.com
For more marketing, copywriting and advertising resources visit
www.reprint-rights.com Collin can be reached at (541) 736-9631.
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