Have you noticed how often you are offered a store credit card when you are out shopping or shopping online? Have you noticed how hard the pitch is, with attractive discounts and loyalty reward programs on offer? There are sound reasons businesses are trying their utmost to sign you up for their credit card. White-label credit cards, also called private label credit cards, … [Read more...] about Does Your Company Need a White-Label Credit Card?
How to Retain Customers
Starting a business can provide many benefits, but only if you know how to manage it. Starting a business without having any knowledge can only cause stress and, in worse cases, can become the reason why you’ll see yourself having too many debts. If you’re planning to start a business soon or if your small business has already started operating, consider investing in CRM. … [Read more...] about 6 Reasons Why CRM Is Still Beneficial For Small Businesses
Any business can have a good day, a good week, and even a good month. Yet, the best businesses –– the ones that thrive and grow for years at a time –– experience positive outcomes on a markedly consistent basis. Successful growth isn’t something that happens in bursts or once every few years. Rather, businesses that last are growing all of the time –– even in the midst of … [Read more...] about 3 Keys to Sustainable Business Growth
As a business owner, you may be searching for ways to increase profits and keep all key processes optimized to minimize costs. However, many companies tend to overlook customer support. This is a mistake. Although it’s wise to invest your time and money into finding new customers, you must also work to retain and nurture those already loyal to your brand. In today’s highly … [Read more...] about Why Good Customer Support is Essential to a Business’s Success
Change is the only thing that's constant in this world. In the gift-buying and gift-giving industry, this phrase holds water. There are so many changes now in the gift industry, which are more or less geared towards making the shopping process easier. Giving gifts can be very rewarding, but sometimes, it can also take a toll on you. It's easy to feel the strain and anxiety of … [Read more...] about Gift Card Trends Which Are Changing The Industry
Stories have a way to drag us into the narrative and keep our interest until the very end. The power of the stories made the marketers thinking, can we use it for business purposes? And the answer is yes. The effect of such content has turned storytelling an imperative in marketing. It can help you to connect with the customers, build trust, and drive customer engagement. … [Read more...] about Business Storytelling: 7 Tips to Drive Customer Engagement
If you have sold anything before or had a business, then you know the value of every customer – including the returning ones. Real estate is a field that you would appreciate customers coming back to you because that means more profits. Besides, when a customer comes back, it might as well imply that your services are impeccable and suited their needs. But how can you ensure … [Read more...] about 5 Ways to Keep in Touch with Your Real Estate Clients After the Sale
One of the objectives of any organization should be creating happy and satisfied customers. However, this isn’t always easy to do, especially considering that people can be hard to please! As a business, you must continue trying to improve customer satisfaction if you want your business to still be around in the coming years. The next question you may then ask is how you can go … [Read more...] about 4 Ways to Improving Customer Satisfaction In Your Business
While getting customers is the first step, retaining them is just as important. Far too many businesses simply treat customers as something to make money out of in one instant, rather than making the most of retaining them and getting repeat custom. Don't be one of them. Retaining customers is hugely important. Many businesses simply don't survive if they don't realise how … [Read more...] about Retaining Your Customers: Are You Really Doing Everything in Your Power to Provide a Better User Experience?
Whenever a customer calls to ask a question or to complainabout your products, there are a few things that you need to do. The first thing is to obviously solve the problem that the customer has or to answer the question that they wanted to ask. However, this is not where your job as a customer service representative ends. A customer phoning in is an excellent opportunity to … [Read more...] about 6 Important Questions to Ask Customers