Getting repeat customers is not easy, and getting tougher all the time. Here are strategies to help you retain your customers and get more repeat customers:
How to Retain Customers
Why Good Customer Service Should be a Priority
As a small business, regular shoppers symbolize the well being of your store and keep you from going out of business. They can help to protect your retail shop from the takeover of the bulk retailers. Learn why good customer service should be a priority for your retail store.
Expand a Janitorial Cleaning Business
A reader has started a janitorial cleaning company and now has 8 contract. Learn how to expand a janitorial cleaning business, and grow the number of customers or contracts
Provide Great Customer Service and Gain Instant Customer Loyalty
Are you neglecting your customers after purchase? Learn how to cement a lasting relationship by providing excellent customer service online thus gaining loyal customers for life.
The Customer Revolution: How to Get Repeat Business and Referral
Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.
Attract More Clients: Dump the PITA Customers
If you want to attract more clients, then you need to fire the pain-in-the-ass or PITA customers who do nothing but suck up your time and energy. By dumping them, you free up time to develop and care for the ones who really matter.
Focus Your Marketing on Building Long-Term Relationships
If long-term prospects and clients are your best source of revenue, where should you focus your marketing? Learn how to focus your marketing on building long-term relationships.
Importance of Follow-Through: Why It’s Good to Keep in Touch with Customers
Initial contact with customers is obviously very important. Without developing leads and making the initial sales contact there can be no prospects to close. However, many in sales fail to transition from contact to follow up. Without effective follow up your contact to conversion ratios will plummet. There are basic steps you can take to […]
How to Create a Bond With Your Prospects & Clients
Your goal as a business owner should be to create a close and valued relationship with your customers. Know your accountabilities and ground rules to bonding with customers.
How Important is Customer Experience Compared to Price?
What matters most to customers – is it price or customer experience? Learn how to drive more customers to your business by improving customer experience
