In this article, we’ll take a look at the ways to make a lasting impression on your customers and clientele.
How to Retain Customers
How to Help Your Small Business Attract a Bigger Customer Base
So, you want to help your small business attract a bigger customer base – but how? Find out how .
The Secret Formula for Any Business to Succeed Is NPS Score
Customer satisfaction as well as retention, are very vital for every business to succeed. How can you measure the degree of affinity of your client or consumer base?
Top 10 Ways to Create a Streamlined Customer Journey
Here are 10 of the best ways you can improve your company’s customer journey mapping (CJM) at all stages of the customer experience
Box Seats and Beyond: 5 Keys to Giving Your Customers the Right Gifts
If you think creatively, you can wow potential customers and long-term clients with a gift or perk. Here are tips for your holiday gifting strategy.
12 Secrets to Getting Repeat Customers
Getting repeat customers is not easy, and getting tougher all the time. Here are strategies to help you retain your customers and get more repeat customers:
Why Good Customer Service Should be a Priority
As a small business, regular shoppers symbolize the well being of your store and keep you from going out of business. They can help to protect your retail shop from the takeover of the bulk retailers. Learn why good customer service should be a priority for your retail store.
Expand a Janitorial Cleaning Business
A reader has started a janitorial cleaning company and now has 8 contract. Learn how to expand a janitorial cleaning business, and grow the number of customers or contracts
Provide Great Customer Service and Gain Instant Customer Loyalty
Are you neglecting your customers after purchase? Learn how to cement a lasting relationship by providing excellent customer service online thus gaining loyal customers for life.
The Customer Revolution: How to Get Repeat Business and Referral
Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.
