An excellent customer service tool for small business is Wix Answers, the online help and customer support software providing call center, knowledge base and more.
How to Retain Customers
4 Tools Every Contractor Needs for Their Customers
Here are 4 tools that the modern contractor should be using to help them secure new customers and maintain relationships with past clients.
4 Ways to Make a Lasting Impression on Customers
In this article, we’ll take a look at the ways to make a lasting impression on your customers and clientele.
How to Help Your Small Business Attract a Bigger Customer Base
So, you want to help your small business attract a bigger customer base – but how? Find out how .
The Secret Formula for Any Business to Succeed Is NPS Score
Customer satisfaction as well as retention, are very vital for every business to succeed. How can you measure the degree of affinity of your client or consumer base?
Top 10 Ways to Create a Streamlined Customer Journey
Here are 10 of the best ways you can improve your company’s customer journey mapping (CJM) at all stages of the customer experience
Box Seats and Beyond: 5 Keys to Giving Your Customers the Right Gifts
If you think creatively, you can wow potential customers and long-term clients with a gift or perk. Here are tips for your holiday gifting strategy.
12 Secrets to Getting Repeat Customers
Getting repeat customers is not easy, and getting tougher all the time. Here are strategies to help you retain your customers and get more repeat customers:
Why Good Customer Service Should be a Priority
As a small business, regular shoppers symbolize the well being of your store and keep you from going out of business. They can help to protect your retail shop from the takeover of the bulk retailers. Learn why good customer service should be a priority for your retail store.
Expand a Janitorial Cleaning Business
A reader has started a janitorial cleaning company and now has 8 contract. Learn how to expand a janitorial cleaning business, and grow the number of customers or contracts
