An excellent customer service tool for small business is Wix Answers, the online help and customer support software providing call center, knowledge base and more.
How to Retain Customers
Here are 4 tools that the modern contractor should be using to help them secure new customers and maintain relationships with past clients.
In this article, we’ll take a look at the ways to make a lasting impression on your customers and clientele.
So, you want to help your small business attract a bigger customer base – but how? Find out how .
Customer satisfaction as well as retention, are very vital for every business to succeed. How can you measure the degree of affinity of your client or consumer base?
Here are 10 of the best ways you can improve your company’s customer journey mapping (CJM) at all stages of the customer experience
If you think creatively, you can wow potential customers and long-term clients with a gift or perk. Here are tips for your holiday gifting strategy.
Getting repeat customers is not easy, and getting tougher all the time. Here are strategies to help you retain your customers and get more repeat customers:
As a small business, regular shoppers symbolize the well being of your store and keep you from going out of business. They can help to protect your retail shop from the takeover of the bulk retailers. Learn why good customer service should be a priority for your retail store.
A reader has started a janitorial cleaning company and now has 8 contract. Learn how to expand a janitorial cleaning business, and grow the number of customers or contracts