Do you have a customer retention strategy that focuses on turning new visitors into loyal customers? If not, you need one urgently. By taking time to think about customer retention and the benefits that you’ll enjoy, you’ll realize that increasing your customer retention rate has lots of benefits than just acquisition. A comprehensive customer retention strategy needs to … [Read more...] about Top 7 Tips How Customer Retention Can Boost Your Business
How to Retain Customers
4 Strategies for Improving eCommerce Customer Satisfaction
With so much competition in the business world, customer satisfaction is more important now than ever before. Not too long ago, companies only thought about how to sell their products or services, but now they realize how important it is to have satisfied customers that will come back for more instead of turning to competitors. It can be very profitable to be in the … [Read more...] about 4 Strategies for Improving eCommerce Customer Satisfaction
How to Maintain Healthy Relationships with Clients
Clients are an integral part of any business, especially in B2B where longer relationships are often developed. They can contribute to the long-term profitability of your business but can also have a detrimental impact too. Therefore, it's vital that your company maintains a healthy relationship with its current clients and there are multiple ways to achieve this. Going the … [Read more...] about How to Maintain Healthy Relationships with Clients
5 Key Benefits of Implementing a Loyalty Program into a Brand
Nowadays, every business that aspires to attract repeat customers will want to consider implementing a loyalty program. These schemes help to incentivize your customers to come back again and again – and they often yield substantial results with just a little bit of investment. According to Frederick Reichheld, the inventor of the net promoter score, increasing customer … [Read more...] about 5 Key Benefits of Implementing a Loyalty Program into a Brand
Does Your Company Need a White-Label Credit Card?
Have you noticed how often you are offered a store credit card when you are out shopping or shopping online? Have you noticed how hard the pitch is, with attractive discounts and loyalty reward programs on offer? There are sound reasons businesses are trying their utmost to sign you up for their credit card. White-label credit cards, also called private label credit cards, … [Read more...] about Does Your Company Need a White-Label Credit Card?
6 Reasons Why CRM Is Still Beneficial For Small Businesses
Starting a business can provide many benefits, but only if you know how to manage it. Starting a business without having any knowledge can only cause stress and, in worse cases, can become the reason why you’ll see yourself having too many debts. If you’re planning to start a business soon or if your small business has already started operating, consider investing in CRM. … [Read more...] about 6 Reasons Why CRM Is Still Beneficial For Small Businesses
3 Keys to Sustainable Business Growth
Any business can have a good day, a good week, and even a good month. Yet, the best businesses –– the ones that thrive and grow for years at a time –– experience positive outcomes on a markedly consistent basis. Successful growth isn’t something that happens in bursts or once every few years. Rather, businesses that last are growing all of the time –– even in the midst of … [Read more...] about 3 Keys to Sustainable Business Growth
Why Good Customer Support is Essential to a Business’s Success
As a business owner, you may be searching for ways to increase profits and keep all key processes optimized to minimize costs. However, many companies tend to overlook customer support. This is a mistake. Although it’s wise to invest your time and money into finding new customers, you must also work to retain and nurture those already loyal to your brand. In today’s highly … [Read more...] about Why Good Customer Support is Essential to a Business’s Success
Gift Card Trends Which Are Changing The Industry
Change is the only thing that's constant in this world. In the gift-buying and gift-giving industry, this phrase holds water. There are so many changes now in the gift industry, which are more or less geared towards making the shopping process easier. Giving gifts can be very rewarding, but sometimes, it can also take a toll on you. It's easy to feel the strain and anxiety of … [Read more...] about Gift Card Trends Which Are Changing The Industry
Business Storytelling: 7 Tips to Drive Customer Engagement
Stories have a way to drag us into the narrative and keep our interest until the very end. The power of the stories made the marketers thinking, can we use it for business purposes? And the answer is yes. The effect of such content has turned storytelling an imperative in marketing. It can help you to connect with the customers, build trust, and drive customer engagement. … [Read more...] about Business Storytelling: 7 Tips to Drive Customer Engagement
