While getting customers is the first step, retaining them is just as important. How well are you retaining your customers?
How to Retain Customers
6 Important Questions to Ask Customers
Are your customers happy with you? It is essential that you ask the right questions to keep and retain customers.
What to Do Before You Fire a Client
People fire clients for a variety of reasons ranging from financial to emotional. Learn what you need to do before you fire a client.
How Wix Answers Can Take Your Customer Service to the Next Level
An excellent customer service tool for small business is Wix Answers, the online help and customer support software providing call center, knowledge base and more.
4 Tools Every Contractor Needs for Their Customers
Here are 4 tools that the modern contractor should be using to help them secure new customers and maintain relationships with past clients.
4 Ways to Make a Lasting Impression on Customers
In this article, we’ll take a look at the ways to make a lasting impression on your customers and clientele.
How to Help Your Small Business Attract a Bigger Customer Base
So, you want to help your small business attract a bigger customer base – but how? Find out how .
The Secret Formula for Any Business to Succeed Is NPS Score
Customer satisfaction as well as retention, are very vital for every business to succeed. How can you measure the degree of affinity of your client or consumer base?
Top 10 Ways to Create a Streamlined Customer Journey
Here are 10 of the best ways you can improve your company’s customer journey mapping (CJM) at all stages of the customer experience
Box Seats and Beyond: 5 Keys to Giving Your Customers the Right Gifts
If you think creatively, you can wow potential customers and long-term clients with a gift or perk. Here are tips for your holiday gifting strategy.