Brainstorming can help you develop creative solutions to problems in your small business. Learn the 10 rules of brainstorming, from the book “The Game Changer” by Ram Charan and AG Lafley
How to Communicate
How many times have you read: “Employees are our most important asset.” How can you say that employees are our most important asset and yet not be open and inclusive in the process of obtaining buy-in on critical and basic decisions? Some companies even make it difficult for employees to understand quarterly financial results when […]
E-mail has been around for a while. And even though we have augmented e-mail communications with newer technologies, like team rooms, and chat and video teleconferencing, e-mail remains, for most businesses, the primary communications mechanism. It has become such a powerful and pervasive component of our communications toolbox that people who sit so close to […]
How can you get an irate customer to listen? How can you get a skeptical stakeholder or prospect to consider your proposal? How can you get a stubborn team member to cooperate? As Mark Goulston, the author of Just Listen: Discover the Secret to Getting Through to Absolutely Anyone knows from years of experience as […]
When small businesses fail, seldom is failure attributed to a lack of effective communications that might have modified the behavior of sales prospects in a positive way, thus averting bankruptcy.
Communication is a catch-all phrase for things that go wrong in companies and relationships. Unfortunately, the concept is too ambiguous to do anything constructive to fix it.
Selling online requires more than your suave writing ability and powers of copywriting. Learn how to use the power of personal contact through personalization
Human beings are social creatures – communication amongst ourselves is part and parcel of everyday life. Learn how to be an effective communicator.
Right or wrong, people form a perception about how competent you are by how you present yourself when you stand and speak. Learn effective public speaking when making business presentations.