Most web sites are more like stage sets than real buildings; they make a good impression and they look substantial at first, but when you open a door, you end up back stage in the dark. They don’t generate large numbers of leads, help build relationships with prospects or generate the desired volume of sales.
- Is your web site helping you get attention for your business?
- Does it prompt prospects to contact you?
- Is it helping you build long-term relationships?
- Does it generate the volume of sales you want?
Building a web site that works should be more like building your dream home than constructing a stage set. You want to build a solid structure to support the growth of your business, not a flashy facade. First, you’d talk with your partner about what kind of house you want and how it fits into your long-term plans. You’d discuss your budget and the location, style and size of the house, as well as the functions of the rooms and the flow between them. When you were in agreement, you’d seek out an architect to help you plan your home.
The architect would consider your ideas and objectives, create a coherent plan to meet your objectives. You’d review these and then she’d produce drawings and blueprints to guide the construction. You’d need a contractor to build your house, and the contractor would hire specialists to complete the job; carpenters, electricians, masons, roofers, etc. Once your home was completed, you’d need to maintain it; even a brand new house needs periodic attention.
Building or Renovating Your Dream Web Site Can you imagine building your dream home without careful planning, or a clear sense of how the rooms would work together, or a blueprint?
Before you build your web site, did you define how it would function, how it would get attention, and how it would generate leads and build profitable relationships?
Did you have a web marketing blueprint?
A web designer is like your building contractor. They will assemble your web site, but they can’t tell you what the site is supposed to accomplish or how it fits into your overall marketing plan. Before you use a web designer you first need to understand what you want your site to do and how to structure it to convert prospects to clients.
Diane Varner, a successful web designer in El Granada, California, asks prospective clients a series of questions about their marketing before she starts work for them. She wants to find out what their overall marketing strategy is and how their web site fits into it. Her expertise is web design; if a prospect needs help defining their web-marketing plan, she refers them to me.
4 Steps to Selling More with Your Web Site
Here are steps to a web site that sells:
1. Create Your Web Plan and Marketing Content
Before building or renovating your web site, you, too, should identify how your web site fits into your marketing strategy. Clarify and delineate the actions you want visitors to take and how to structure your site to get prospects to contact you and buy your products and services.
Organize site content and pages to mirror prospects’ decision-making process, moving them step-by-step towards a sale. Write content that motivates prospects to continue reading and browsing your site and includes appropriate use of keywords to help boost your search engine rankings.
Read the article How to Write a Web Site Marketing Plan
2. Hire a Web Designer/ General Contractor
Once you have a plan and the supporting marketing copy ready, find a web designer who can put these elements together to create an easy-to-navigate site whose overall look and feel supports your positioning objectives. Many web designers function as general contractors and will sub-contract the programming required to create forms, manage databases, email or online shopping cart systems.
Read the article 10 Steps to Hiring a Web Designer to Create Your Business Website.
3. Market Your Web Site
Most people make the mistake of waiting until their site is built to think about marketing it. If you started with the previously defined web plan, you will have avoided this money-losing blunder. But don’t assume that people will find your web site on their own.
Use free promotional activities such as distributing your articles to get attention. Consider advertising in newsletters and/or using pay-per-click advertising.
4. Maintain Your Web Site
Just like that dream house, a web site needs regular upkeep and updating. Allocate the time and money to see that the site is well maintained, whether you learn to update text yourself, have someone in your company do it, or give the job to an outside professional.
The beautiful home you carefully planned and built creates the physical context for you to eat, sleep, relax and enjoy family and friends. Your web site should create the marketing context to help you get prospects’ attention, build relationships, and generate leads and sales.
Read articles on how to maintain your website.
Use the four steps above to build or renovate your web site and you’ll have a site that is more than a flimsy stage set; you’ll have a web site that will help grow your business.
Recommended Articles on Selling More with Your Web Site:
- Why Doesn’t My Small Business Website Sell?
- Small Business Tips: How to Sell More on the Web
- Why Some Web Sites Sell and Others Don’t
- Conversion Rate: 30 Tips on How to Sell Online
- Most Effective Web Tools for Online Selling
Charlie Cook helps service professionals, small business owners and marketing professionals attract more clients and be more successful. Sign up to receive the Free Marketing Strategy eBook, ‘7 Steps to get more clients and grow your business’ at http://www.marketingforsuccess.com
- What is a Marketing Plan?
- Using Your Web Site to Grow Your Business
- How to Write a Web Site Marketing Plan
- Why Do Customers Raise Objections – and What to Do to Eliminate Them
- How to Build and Maintain Relationships with Prospects