Further to my earlier post on the E-tailing Group study of top 100 etailers based on customer service , the study found that the following etailers are a cut above the rest in terms of customer service: Ann Taylor, Coldwater Creek, HPShopping, Land’s End, Neiman Marcus, Nordstrom, Petsmart, QVC, Restoration Hardware, and Tower Records. The […]
online retailing
Using Both Catalog and Internet to Boost Sales
Catalogs are now emerging as a viable strategy to work hand-in-hand with the Internet. In fact, some of the biggest retailers and e-commerce sites nowadays are integrating catalogs into their successful Internet-based retail strategies. Learn why marketers are rediscovering the power of the catalogs.