Catastrophes don’t just happen. Virtually every disaster is the result of a series of overlooked mistakes – each one set in motion because people simply refused to believe the evidence right in front of them. Will a mistake be fatal to your organization? How you deal with mistakes will determine whether your organization is successful and survives in the long run.
It’s called the Mistake Chain, a series of compounding errors that can bring about crisis and front-page status. You will make mistakes, but you can make fewer, less serious mistakes by recognizing a mistake or failure and breaking the mistake chain before it results in a major mishap.
All disasters large and small have in common a string of mistakes – the Mistake Chain. From the Titanic to Firestone Tire, Three Mile Island to “New Coke”, all were preventable and the mistake chains that caused them could have been broken.
To avoid a fatal blow to your business, read the article
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