Since 2001, the Internet research company E-tailing Group conducts a mystery shopping survey to assess online merchants in terms of customer service. They judge the top 100 etailers based on a specific set of customer service criteria that they believe an etailer must possess. Whether you are running a big ecommerce operation or a small […]
Archives for March 2005
10 Ways to Survive the Roller Coaster Income of Self-Employment
Your success in self-employment will depend in large part to your financial savvy. The way you view and handle money can influence the way you run your business — and can even spell the success or failure of your entrepreneurial venture. Knowing how to handle money properly becomes more important in the light of the […]
How Podcasting is Used
Although podcasting is new, it is well on its way to becoming a mainstream communication medium. Podcasting, simply put, is audio files that are delivered via RSS. Many people believe that podcasting is solely for the distribution of music files, but really, nothing could be further from the truth. This emerging method of audio file […]