"Welcome home!" These two small words carry potent possibilities for creating a connection that evokes loyalty and teamwork. Yet, one seldom thinks of "welcome home" in the context of work. In fact, it is only through recent incidents that I have become acutely aware of the power this gesture holds. Scene ONE: a world away in the remote regions of the western … [Read more...] about “Welcome Home”: A Strategy to Connect with Employees and Customers
How to Get in Control and Reduce Stress at Work
In a world where “too much to do and too little time” is a common mantra, there’s a sense that everyone and everything has more control over our day than we do. While we might be at the beck and call of clients, there are still areas where the culprit is none other than ourselves. Using the word “control” as an acronym, let me suggest ways in which we can begin to gain some … [Read more...] about How to Get in Control and Reduce Stress at Work
What to Do When You are Overwhelmed
Walk into the room and can’t find your keys? Or forget why you entered the room in the first place? Wondering what has happened to your short-term memory? Feel overwhelmed by information, people, to-do lists and demands on your time? You very well could be suffering from SADD -- situational attention deficit disorder -- a term coined by Anderson Consulting Institute for … [Read more...] about What to Do When You are Overwhelmed
How to Balance Life and Work
Study the best seller lists of the past few years and you'll notice titles that range from Peter Lynch's "Beating the Street" to Thomas Moore's "Care of the Soul: How to Find Depth and Sacredness in Everyday Life." This juxtaposition captures the dilemma facing all of us in the business world. How does one swim with the sharks, squeeze the margins of an angst-filled financial … [Read more...] about How to Balance Life and Work