Had any positive customer service experiences lately? Does anyone take responsibility for their own actions any more? Our non-scientific evidence indicates that good, responsive customer service is very high on the list of priorities for most people. What kind of customer service are you providing to your customers? No matter what type of business you're in, you have … [Read more...] about How to Provide Good Customer Service
Archives for January 2013
Starting a Flower Shop or Florist Business
Flowers are a big part of people’s lives. Their beauty and color allows us to convey our messages perfectly get-well-soon for our sick friends and family, congratulatory messages to a newly promoted colleague, condolences to a grieving family, and to express our love to another person. Every occasion is celebrated with flowers. Or even without an occasion. Recent trends … [Read more...] about Starting a Flower Shop or Florist Business
5 Ways to Increase Your Revenues
Are you generating the revenues you should? Are you overlooking ways to earn money? While there is no pat definition of what you "should" be generating, there are factors to consider to make sure you are on the right track. One of my clients, the Marketing Director of a small Internet company on the West Coast, was overlooking a customer base right in her own backyard! … [Read more...] about 5 Ways to Increase Your Revenues
Marketing Strategies in a Challenging Economy
These are turbulent times for all businesses - necessitating streamlined marketing processes that are finely honed to mesh with today's sputtering global economy. Learn the marketing strategies that you need to employ during hard economic times. 1. Don't stop advertising because the economy is sluggish Instead, increase your advertising, as many of your competitors are … [Read more...] about Marketing Strategies in a Challenging Economy
Starting a Home-Based Photography Business
Anyone with an eye for original images, the right equipment, and film, and excellent technical skills can take good pictures. But to make a living out of taking stunning photographs needs more than photography skills; you must also be a savvy businessperson. To succeed in the photography business, you need to know about financial, legal, management and marketing aspects of … [Read more...] about Starting a Home-Based Photography Business