Remember
the time when you were asked to read about Shakepeare and memorize his
soliloquies from Hamlet, Romeo and Juliet, and MacBeth? If you were like me,
I was just so happy to graduate from school and forget about those passages.
My only encounter with anything Shakespeare lately were the movies that came
out based on his works - from Leonardo di Caprio's hip "Romeo +
Juliet" to Gwyneth Paltrow's award-winning role in "Shakespeare in
Love."
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It is time to dust off your old textbooks. According to Norman Augustine
and Kenneth Adelman in their book "Shakespeare
in Charge: The Bard's Guide to Leading and Succeeding in the Business
Stage," studying Shakespeare's characters - and the sticky
situations they find themselves in - can offer entrepreneurs advice about
surviving in today's competitive marketplace. The authors contend that
business people will find that "Shakespeare's plays offer deft and
gripping exploration of the world of power which remain as relevant today as
they were in the sixteenth century."
While the book focuses on corporate executives, small and home-based
entrepreneurs can pick up lessons in leadership, management, conflict
resolution and change management. According to the authors, "business
involves people, and people - fundamentally - don't change."
Shakespeare clearly articulated human nature and relationships. He looked
deeply into what it takes to be a leader, and how leaders need to act under
demanding and extreme circumstances. By studying his works, it can allow you
to gain insights on the each of the characters that you will encounter in
your daily business life - from your customers, investors, consultants, and
other players.
Consider The Taming of the Shrew: Petruchio's goal is to
train Katherine to become a model wife so he can marry her and obtain her
dowry. Each time Katherine displays her shrewlike behavior in response to
his wooing, Petruchio must regroup and redefine his plan of attack. The
lesson, the authors say, is to adapt to a changing environment, as 3M
learned when it developed Post-it notes out of a failed attempt to create
superstrength glue.
In Shakespeare's play, King Henry V of England gained valuable
information when he disguised himself and walked among his soldiers the
night before a battle. Unlike the sugarcoated advice he got from his
lieutenants, the leader didn't always hear what he would have liked from the
rank and file. As the authors recount, AOL learned that lesson after an
outside consultant said it was on the wrong track to increase sales. So AOL
gave the consultant the reins and the result is the now successful Web
network iVillage.com.
Some of the business lessons that you can learn from Shakespeare include:
Success comes
to those who perseveres over a long period of time even in the face of
staggering adversities.
The key is to set your business goals, determine the strategies that will
help you reach that goal and pursue that goal with everything you've got.
Take Petrucio in Shakespeare's The Taming of the Shrew.
Petrucio's goal is to marry a rich wife. He identifies Katherine as the
target, and begins to pursue her with all the creativity and imagination
that he can muster. His first tactic - honeyed compliments - is met by
insults from the shrew Katherine. Undeterred with the failure of his wooing
approach, Petrucio tries a different approach, this time more forceful and
threatening. The approach works! With Katherine responding positively,
Petrucio continues to implement his wooing tactics until she softens and
overcomes her resistance to him. Katherine becomes his wife, and Petrucio is
able to achieve his original goals showing that determined persistence can
bring success.
When you are
thinking of expanding your markets and/or your products, it is best to begin
in fairly familiar territory.
If you will move to an area where you have inadequate knowledge and you have
insufficient resources to cover your expansion, you run the risk of failure.
Avoid spreading yourself too thinly, particularly during the start-up phase.
This is exemplified in one of Shakespeare's best characters, Falstaff in The Merry Wives of
Windsor. Falstaff was at his best at the
Boar's Head Tavern with Price Hal (the future King Henry V) where he
instigates much amusement and commotion from those around him. He boasts,
"I am not only witty in myself, but the cause that wit is in other
men." However, when he moved to Windsor, he stretched himself beyond
his capacity. His jokes were no longer amusing and his insights seemed
trivial.
The authors illustrate the need to stick with your core competency with a
modern-day corporate example. Victoria Secret, the lingerie retailer,
expanded in the early 90s its product line to include bathing suits and
eveningwear. By doing so, they neglected the product that put them on the
map: bras. Victoria Secret's bottomline collapsed and sales fell when its
competitor, Sara Lee, launched the WonderBra. The company started to refocus
itself to its original product and launched the Miracle Bra. By going back
to its main strength, Victoria Secret reaped huge rewards. In 2001,
Victoria's Secret Stores Inc. posted sales of $2.3 billion, or a growth of
10.2 percent from the previous year.
To be a
successful entrepreneur, you must have the ability to recognize, and then
leap, on new opportunities in the midst of misfortunes.
Change is inevitable; you must adapt fast enough to survive in the highly
competitive business environment.
Some of the changes you will experience may come in the form of personal
misfortune. Prospero, the Duke of Milan and hero of The Tempest, suffered
tremendous setback when his brother Antonio overthrew him. Prospero and his
infant daughter Miranda were sent adrift in the sea, surviving against all
odds until they landed on a tropical island. The father and daughter built a
happy new life, where he proclaims "my library was dukedom large
enough." Years later, the same band of conspirators was shipwrecked to
the island. Prospero seized the opportunity to regain what is rightfully
his.
In a present day example, the authors cite Bill Lederer, founder of
Art.com, as an entrepreneur who has shown the ability to transform a tragedy
into an opportunity. When his father developed cancer, he quit his
successful Wall Street career in 1997 to return to his family's framing and
art supplies business. He then expanded his business to the Internet, where
it became the online poster and print shop Art.com. In 1999, Art.com was
bought by Getty Images, the giant stock photo and film footage company, for
$84 million in cash and $200 million worth of stocks.
Shakespeare
in Charge: The Bard's Guide to Leading and Succeeding on the Business Stage
does not provide any major new insights and earth shattering business
revelations. Rather, the book is a worthwhile read as an entertaining
Business 101 course, using Shakespeare as the guide. Much more useful are
the modern-day translations of the business concepts demonstrated by
Shakespeare's characters.
You can buy
the book from Amazon.com or borrow it from your local public library.
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