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Pocket PC: Is It For Your Small Business?
Pocket PCs are the some of the hottest technology gadgets out in the market today. They are powerful, very handy, but expensive. A technology expert gives his opinion on how this nifty gizmo can fit in your small business.

by Ramon Ray
Contributing Author

 

Well my conclusion is a very simple - NO (for the most part, that is).

If you're looking for a device to give you basic organizer functions - the $500 pocket PC is simply not the device for it.

However, if you're looking for a device that will let you get away from a PC, and leave your notebook behind for a few days or less, then the Pocket PC is for you. As long as you only need access to business documents and really don't need to do ANY heavy editing.

The greatest benefit I can see from the Pocket PC is that it is a much more perfect version of Windows CE.  It also enables you to interact with common business applications such as the de facto Word (hey, I have my faithful Word Perfect for my core business work, but I HAVE to have Word to deal with most of the other people in the world!), Excel and PowerPoint.

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But I've been thinking....

1) am I going to really need to interact with a Word document in a place that I couldn't find the time or space to use a small notebook with (I've used a couple of new notebooks from IBM and Toshiba - these aren't 7-pound notebook but 3-pound notepads!) - let's not forget the good old print button and put it in a folder trick 

2) using a stylus how much editing interaction am I going to want to do (if I do buy the optional, very useful, portable keyboard to go with the Pocket PC - I might as well use my 3 lbs. notebook!)

There are some industries that may only need to have access to archived documents and their functionality - in this case a Pocket PC with custom software may offer a great solution!

The Reader is a nice add on to the Pocket PC. But again, I'm speaking to small businesses and do we really need it .....nah!

A nice feature of the Pocket PC is that it is a multi-tasking device that enables data entry while other tasks are being performed. However, we're not going to be at some desktop PC so is multi-tasking THAT important?

I do very much like the fact that while the device is in a disconnected state - data can be queued up, so that when it is connected to a network (corporate or the Internet I guess) the data can be sent, in queue order into the network).

The other nice touch of the Pocket PC (PPC)  is that one can enter characters naturally - no need for the device to learn your handwriting or for you to learn a new handwriting language. And it can begin to complete your words for you after the 2nd character is entered - that's a great time saver. According to the Palm can't do that.

The expandability of mobile devices is very important and one major thing the PPC device has going for it is that it can be expanded using commonly found Compact Flash cards. Hand Springs visor uses a proprietary expansion system called "module" and the Palm series of devices uses a serial port connector to add devices.

Another benefit of the PPC is that it enables not just WEB clipping (which is on the Palm) but full WEB browsing.

So here's the deal - if you do need reasonable access to business applications, I'd just save my money and buy a 3-lbs. notebook (if you are indeed mobile), and plunk $200 or less for a decent PDA or organizer.

If you really don't need or WANT the size or expense of a notebook, but would like a nice PDA and some wireless access to email and WEB clippings (Palm) or full Internet access Pocket PC, then check out the $500+ Palm VII, 's Pocket PC, or a device from Psion (EPOC operating system and full WEB access with accessory) like the Series 5mx.

However, if you want access to business applications, IN YOUR PALM - 's PPC is the way to go. The devices provided by third party software and hardware providers will create solutions to GREATLY enhance the capabilities of all of these devices.

There are various interface difference, as would be expected, between the Palm and Pocket PC devices - but I really think most are minor or too subjective for me to make any serious comment on.

Remember, that now cellular phones are quickly moving into the mobile data space - not to replace notebook PC's at all - but to get access to simple data, even email.


About the Author:

Ramon Ray is small business technology analyst and consultant. Visit him at his Web site, SmallBiz Technology at http://www.smallbiztechnology.com, the oasis of small business technology.

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