Are
you generating the revenues you should? Are you overlooking opportunities?
(article continued below ...)
While there is no pat definition of what you "should" be
generating, there are factors to consider to make sure you are on the right
track.
One of my clients, the Marketing Director of a small Internet company on
the West Coast, was overlooking a customer base right in her own back yard! The company offers software products that allow website owners to easily
add specific features to their websites. The company also offers web design
and hosting services.
After going through a process, we discovered that
there was no cross-selling taking place - customers of the web design
services weren't being offered the software products. The company had gone
after an entirely different market for the software, overlooking a customer
base right in their own back yard.
It's easy to miss opportunities that are right under you nose.
Here are five areas that, when handled properly, could lead to a boost in
your revenues. Think through the answers to the questions under each area.
You may have revenues in your back yard, too!
Target
the right client/customer
Your great product or service won't sell if you are targeting the wrong
person.
- Do you have a client/customer profile?
- How did you select your target market?
- Do they want the services/products you are offering?
- Can they afford your services?
- How are you reaching your target market? Do they know the range of
your services?
Check
your capacity
- What is your capacity?
- In other words, how many services can you provide in a week/month if
customers were banging at your door?
- How many products can you actually deliver/distribute?
- Be reasonable about the number of hours you would put in to make this
happen.
- Is your business scalable?
- Do you work alone or do you have employees (how productive are
they)?
- How are you using your time? Can you outsource small or administrative
tasks?
- Back to scalability. Example: E-book revenues require no real work
after the book is written and posted to the Internet. Workshop revenues
are limited by things like room size, your ability to travel, cost to
produce, or hours in the day.
Fine-tune
your product/service mix
- What are you not offering that your clients need?
- Are there services or products that would compliment your offerings?
- Have you limited your services based on what you think others will buy
without really knowing?
- Do you offer enough variation in your product/service to meet the
needs of potential clients?
Evaluate
your focus
- Are you spending the bulk of your time promoting and delivering a
service that does not have high profit potential?
- What is your sales history (amounts, customers, trends [months, weeks,
days])?
- What sells well? Why? What does not sell well? Why?
- Are you cross-selling? Up-selling?
Review
your pricing strategy
- How have you priced your products and services? What strategy are you
using? How does it fit into your overall strategy?
- What is the net profit for each product or service (Be careful about
assuming that if you didn't outlay cash to provide the service that it's
all profit.)
- How have you packaged your services? Can you bundle?
Once you've answered the questions under each of these areas, you are
better able to identify realistic revenue goals for the unique situation of
your business. To get started, identify the three questions above that would
make an immediate difference in your revenues if you were to address them
right now. Use your answers to get started identifying strategies, changes,
and new ideas to generate the revenues that you have targeted.
About the Author:
Dianne E. Dawson has
worked with business owners worldwide to develop and implement strategies to
bring new clients to their business and to increase profitability. Visit her
website for more articles, free newsletter, and a free Guest Pass for
invitation-only special events and teleclasses. Website: http://www.virtualbusinessincubator.com
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