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What should you wear when you work from home?
It's a question I'm asked frequently in my image consultant business, and one
that bears thoughtful consideration. For just as your appearance matters when
you report to work in the "outside" world, so, too, does it matter
when your commute is just down the hall.
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Now before you snicker at this notion, let's get a bird's eye view of the
matter.
If you work from home, you credibility is suspect. While more than 90% of the
population worked from home prior to the industrial revolution, people who work
from home today are viewed as less serious than their commuting counterparts.
Even with the number of home-based businesses expanding at an incredible rate,
the question of legitimacy still remains.
So how do you combat this bias? By always being professional. One of the
easiest ways to convey this is by simply dressing the part.
Of all the home-based businesses I've dealt with in my life, most of the
successful ones understand this basic concept. The ones who struggle or fail,
don't. It's such a simple element—but one that can have a huge impact on your
bottom line. And I mean huge.
So how should you dress when you work from home? It depends on two critical
factors:
- Your line of work.
- Your customer contact.
If you work in a business with little or no customer contact, such as
writing, assembling products, composing music, running a mail order business,
etc., your primary concern should be comfort. Jeans, shorts, sweats, in drag--if
no one sees you, you can pretty much dress as you please.
But the instant you come into contact with others, you influence their
opinion of you. Even if you're just dropping off or picking up something or you
conduct all of your business at your front door, how you're dressed can
influence your bottom line. If you want your business to grow and prosper,
you'll dress to meet your customer's expectations. If you want your business to
remain small and expand at a snail's pace, you can dress to please yourself.
Here are some basic guidelines:
- If you're a professional,
such as a lawyer, doctor, accountant, business
consultant, financial planner, etc., you need to dress the same as your
commuting counterparts dress in your community. Why? Because people expect
professionals to dress professionally, whether they engage them at the local
office park or at the big yellow house that faces the park.
You and I both know that your skills don't improve by simply putting on a
suit jacket. But try to negotiate a big money deal wearing a t-shirt and jeans
with your client in the room, and see how far you get. If the deal falls
through, you'll be blamed for your lack of professionalism. Why set yourself up
like that? Dress like others in your profession dress—at least when you're
meeting with clients--and save yourself the headache.
- If you're in a service-oriented
business, like hairdressing, catering,
tailoring, personal shopping, etc., dress in business casual. This includes long
pants and collared shirt, if you're a man, and a skirt, slacks, or dress, if
you're a woman. Business casual denotes the seriousness of the work environment
yet offers you something comfortable to wear.
- If you're in a labor-intensive
business, like housekeeping, auto repair,
yard maintenance, or handy man, consider wearing an easy-to-clean uniform. You
could buy them at the local uniform supply company in your town, or you can
create your own by simply pairing work pants (jeans, khakis) or shorts with a
polo shirt or t-shirt. You could even add a logo to the shirt, if you like, and
insist that everyone in your employ wear them. It's an inexpensive way to add
instant credibility.
So, do you still doubt the importance of dressing appropriately when you work
from home? Stop for a moment and think of all the home-based businesses you've
dealt with over the years. Who got your business more than once? Who sent you
running in the other direction? Why?
The biggest offenders on my list have two things in common: a filthy
workspace, and a complete disregard for personal appearance. Is my criticism
based solely on the fact that I'm an image consultant? No. It's because as a
home-based entrepreneur myself, I've always taken the time and effort to make my
office and myself presentable before conducting business. At the very least, I
expect others to do the same for me.
So what should you wear when you work from home? Clothes that instantly
convey your professionalism and establish your credibility. Your client is
already leery of doing business with you--don't give her another reason to go
elsewhere. Dress appropriately!
About the Author:
Diana Pemberton-Sikes is a
wardrobe and image consultant and editor of "Style Made Simple," a
weekly webzine dedicated to helping women achieve more success through dress.
Visit her online at http://www.fashionforrealwomen.com
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