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There is one vital tool that stands between success and
failure with your business: the marketing
plan. Many businesses
blindly grope their way to sales while others strategically
locate their buyers. It isn't hard to see which will work
better. The plan of marketing your business is far more powerful
than it seems. It leads you in a definite direction backed with
specific research.
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Marketing shouldn't be a guessing game. It
should be a strategic equation with solutions that propel your
business forward. Lastly, your marketing plan should never end.
It is an exercise not a one time activity. So exercise your
business and it will grow to be strong and healthy.
The biggest reason business owners don't pull together a
marketing plan is simply that they often don't know how. So
finally, here and now, we can guide you through the process and
help you put together a road map to your business goals. Ever
wonder why some businesses can predict their sales almost to the
penny and others aren't sure where the next sale will come from?
Yep, you got it, the marketing plan. It takes time, it takes
research and it takes planning.
So let's get started. Every marketing plan has these
foundational elements:
1. Assessing Your
Competition.
2. Looking At The Niche
Possibilities.
3. Understanding What Your Business Is and Where
It Fits.
4. Discovering Who Your Buyers Are And Then Locating
Them.
5. Reaching Your Buyers and Exercising Your Plan
6.
Evaluating the Results
Before we get started let us encourage you to buy a notebook
for this specific purpose. Don't get fancy with your marketing
plan in the beginning. It's important to let the ideas flow as
they will, and not be forced to fit into a particular format.
Use your notebook to scribble, draw pictures and take notes
until your marketing plan begins to take shape. After you have
the foundation and it's structure you can organize it into a
nice, tidy format. Keep in mind that a marketing plan should be
revised subtly every month and drastically every six months
which means always having a notebook on hand. Marketing is a
process that once put into action requires tweaking, changing,
and down right overhauling to make it perfect. Times change,
consumers change, environments change which means your business
must change with it to thrive. Buy a small tape recorder to talk
to in your car and to pop on in the middle of the night when
something hits you and it will. Ideas generate ideas. The more
you work with your plan the more your plan will work for you and
the problem will begin to be putting all the ideas to use, not
coming up with ideas in the first place.
So let's begin.
Assessing Your Competition
Often when we go into business we don't like to think about
our competition and because they are the "enemy" we
don't really want to acknowledge that they exist or could
possibly be doing anything right. The problem with this thinking
is that it gives your competition an ever increasing amount of
power. Smart business owners know who their competition is, what
they are doing and if they are lucky, how they are doing it.
They know their competition's motto, their logo, their customer
service ideal and how they reach their buyers. Simply put, they
know as much as possible. Don't kid yourself into thinking that
you don't have competition. Trust me, very few new businesses
are original. If you are one of those very, very few....Lucky
You, because that is the ideal situation, although still fraught
with it's own difficulties. So gather your courage, admit to
having competition and let's see what the competition has to
teach you and make you more powerful.
First and foremost, identify who they are. The is often easy
online by simply doing a search of keywords in the search
engines. Who came up? What are they doing that is the same as
your business and what are they doing that is different? Do your
business a favor and subscribe to their newsletter if they have
one. (On the other hand, always check your subscriber list and try
to delete your own competition, they don't need your help. Or at
least you don't want them to have it.)
Make a list of every single aspect you can discover about
your competition. Who are they? Where are they? How do they
process sales? What methods of payment do they have? How fast
does their site load? What are their meta tag/keywords? (Click
View, Page Source to see) Who are their buyers? What are they
doing better than you? How can you improve on this aspect? What
are you doing that is better than they are? How can you shift
your niche market so that it isn't exactly the same? What are
their prices? How do those prices compare with your own? Ask and
answer every conceivable question you can possibly think of
about your competition and try to improve your own business so
that you are the only conceivable solution.
Finally, keep your competition in your peripheral vision.
Don't forget they are there and continue to monitor their
business methods. It's your best defense to out shining them.
Look At The Niche Possibilities
Unless you have millions upon billions of corporate type
dollars to launch your business, consider the niche
possibilities. What can you do that slivers off a niche of your
market and specializes in such a way that you become
irresistible to your buyers? For instance, instead of selling
desserts, sell brownies in ten different flavors. The best
brownies, richest, chewiest, most delectable brownies in the
world. Now you have a niche. When people think of brownies as
people often do, they will think of you. Additionally, when they
think of dessert they are also likely to think of you.
Make notes. Where can you slice the pie so that what you are
doing is specialized and therefore separates you from the
masses? Every business has a niche possibility. Consider what
yours are. Instead of selling gifts sell candles. Instead of
selling books sell cookbooks. Get the idea? Now play with it and
see what you come up with.
Discovering What Your Business Is and How It Fits In
This is very important. Your business is a small business.
That doesn't mean it won't become a big business. It might even
grow to become a corporate business. But right now, it's a small
business. You wouldn't put adult size clothes on a toddler.
Don't do the same to your business because just in the same way
that adult clothes would fit a toddler so will your small
business fall out of corporate sized solutions. Make the most of
what you are. You can't mass advertise like your corporate
other, but you can reach targeted audiences through articles in
the right publications. You can overcome corporate deep pockets
by acting like a small business and offer human solutions, more
service, friendliness, one on one, and much more. Understand who
you are and develop it. It will become a foundation of strength
that pulls your out of the big guys shadow. List all the reasons
being a small business works for your potential buyers.
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Discovering Who Your Buyers Are and Then Locating Them
So who are they? Who, specifically are the people who would
buy your product? Well start with what you are selling and
answer the obvious. Yes, in your notebook. Are you selling baby
clothes? Then your buyers are most likely to be women, in the
age group of between 20 and 35. How expensive are the baby
clothes? If they aren't then your buying audience maybe younger,
couples with less money. Blue collar workers. If the baby
clothes are quite expensive, then your audience might be dual
working couples in an older category. Professional white collar
couples. See how this works? Define what you know about your
buyers. Understand who they are personally and their habits.
Evaluate what income bracket they might be in. What do they do
in their spare time? What magazines do they read? What
newspapers? Think as if you are your buying audience.
Help yourself out by subscribing to the trade publication
specific to your business. Every single industry has one, even
funerals!!! Find yours by going to the local library or, better
yet, university library and seeking out directories of Trade
Journals. This will become an invaluable resource for staying on
top of selling trends and what your buyers are doing. Join
groups online that share an interest surrounding the service or
product of your business. This is where niche marketing will
really help you out because people love to talk to people who
love all the same things they do. Follow them. Listen to them.
Join them. And learn from them.
Buy books about your trade, buy mainstream magazines around
your trade, buy the publications that your competition
advertises in, and read, read, read. This is immensely important
as it teaches you about your buyers. Keep a healthy section of
your notebook about all the things you learn about your buyers
and finding them will become easier and easier. You have to know
who they are, you have to understand them before you can find
them and sell to them.
Reaching Your Buyers and Exercising Your Plan
So now you know who your buyers are and your learning more
about them everyday. The next question is how will you reach
them? What methods will you employ to get your service in front
of them? Online businesses have several avenues including:
- Newsgroups and Mailing Lists. Join the lists that include your
buying audience. Participate responsibly by supplying valuable
information and reasonable responses. Always use an email tag as
this alone will serve as your ad.
- Email advertising. Purchasing Opt In Advertising that goes
directly to an email box of your targeted buying group.
- Newsletter Advertising. Advertising in newsletters whose
subscribers are your buying audience. In other words, the people
most likely to be interested in your service or product.
- Article Writing and Ezine Submission. Write and submit
articles to Ezines whose readers would be interested in your
products or services.
- Writing a Newsletter. Writing, maintaining, and building your
own subscriber base by writing a weekly or bi-monthly
newsletter.
- Reciprocal Links. Exchanging links with web sites that
compliment, but don't compete, with your business.
- Strategic Alliances. Aligning yourself with people who can
push your product or service for you. Who will stand behind you
by referring business.
- Word Of Mouth. Encouraging word-of-mouth referrals by asking
your clients who they know that would be interested in your
services or products.
- Press Releases. Get the word out regularly to the media.
Remember article space in publications out performs ad space ten
times over.
- Business Cards. Do you need a business card if your business
is online? Yes. Every time you go out make it a point of giving
out at least three business cards. Make sure your domain is
clearly and boldly printed on it. Use both sides of your
business card. Be creative.
- Direct Mail Copy. Put together a direct mail package about
your business and snail mail a set number of copies to targeted
groups a month. Inform clubs, associations, organizations and
more about what you do. Offer them a special discount. In the
end it will pay you back ten fold.
Now that you have some ideas about how to reach your buyers,
put together a plan that you will follow with out fail every
single week. Persistence builds momentum. Stay with it and the
sales will be yours.
Evaluate The Results
Finally evaluate the results of your marketing efforts.
Consistently ask your clients how and where they heard about
you. Keep a detailed outline of which marketing methods are
bringing in the most business and give more attention to the
winners. Marketing takes diligence and observation. Dump the
methods that are not performing and increase what is working
well. Even within a marketing method. For instance don't dump
Newsletter advertising if the first campaign doesn't work. Don't
make a decision based on one ad. Make it based on ten. Then if
it doesn't work, look to other newsletters that might bring in
better results rather than dumping the method as a whole.
About the Author:
Charles Carboneau is the President and CEO of
CashConnection.
CashConnection has pulled together 20 years of Internet
experience and cutting edge tools to create an 8-Step Internet
Success System for you, so you can start, run, and maintain your
own profitable online business.For your FREE Five Page Report
visit www.cashconnection.com
today!
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