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The past few years have been a sobering experience for
Internet
entrepreneurs. The collapse of many high-profile dot-coms
can be compared to a head-splitting hangover that just won't go
away. Yes, the dot-com world has
learned that even online businesses must make money in order to
survive.
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What does the continued downfall of the once-mighty dot-coms
mean to home-based entrepreneurs? Maybe not much (unless you use
their products or services).
The dot-com world seems too far removed from the humble
operations of the home-based entrepreneurs. Unlike the dot-coms,
the small online entrepreneurs do not have IPOs to consider,
shareholders' interest to safeguard, public images built by
costly primetime advertising to maintain. We also do not have
venture capitalists on our backs pressuring us
day-in-and-day-out to deliver, demanding quick returns of
their money. We do not have hundreds of staffs to pay, chic
offices to rent, and costly technology buys. What we lack in
cash and capital, we compensate for total control of our
businesses, growing our own online ventures at our own pace.
However, the question that plaques the dot-coms also haunt
the small online entrepreneurs: how do we make money on the
Internet?
Sell
products or information
Selling a product,
service or information is the best way to make money on the
Internet. Customers pay you for a product or information. You
can sell information-based products such as books, courses,
kits, e-books, business research tools, and databases.
Commercial products, on the other hand, can range from baskets,
beads, handicrafts, toys, wine and liquor, electronic products
from all over the world. The range of products that you can
offer on the Internet is just incredibly wide.
You can also sell custom-made items or products you yourself
manufactured, selling them directly on the Web without the
wholesalers or retailers. As the manufacturer, the Web can
enable you to reach your buyers directly, allowing you to set
prices that are more competitive as you eliminate middlemen. You
can also appoint dealers or what is called
"affiliates" in the Internet and give out generous
commissions for reasonable sales volumes. Your knowledge and
understanding of your customers will also enable you to provide
better customer service.
Having your own products to sell is the best strategy for
making money on the Internet. You will not be thoroughly
dependent on your traffic, as compared to businesses that rely
on advertising for their revenues. Traffic is less valuable for
e-commerce plays because revenue is more essential. The
important question is "how much sales did I make
today?" and not so much as "how many people visited my
site today?" Although, of course, the next important
consideration is: 'how much will they pay to keep it?'" In
other words, will they keep coming back for more? The success of
your site will depend on how well you are able to convert your
traffic to sales, and how much of your customers will become
repeat clients.
Sell
advertising and ad products
The advertising model is a common business model on the
Internet employed by both generalized and niche portals. Sites
such as Yahoo and Blue Mountain make their living primarily by
selling advertising.
To earn money through online advertising, your web site must
provide content (usually, but not necessarily, for free) and
services (like e-mail, chat, forums). You may offer free
services such as collection of scripts or even web hosting.
Advertisers then pay to reach your audience, with their
advertising messages often presented in the form of banner ads.
The banner ads will then be the major or sole source of your
revenue.
However, the advertising model only works when the volume of
viewer traffic is either large or highly specialized. If your
site attracts a specialized market, such as home owners, new
parents or home-based entrepreneurs, it can be highly sought
after as a venue for certain advertisers who are willing to pay
a premium to reach that particular audience. Nonetheless, the
quality of your traffic is still essential.
Therefore, if you are going to pursue this revenue model, be
sure that you can convince potential advertisers that have a
solid customer base and that you can indeed reach your market.
Advertisers may require a minimum number of page views that your
site can deliver.
Sell
consulting services
A number of small business entrepreneurs do a living on the
Internet by selling consultancy services on a variety of
subjects - from Internet marketing, import-export, securing
loans, financial services, personal development, and many
others. You can create a web site that aims to provide advice
and guidance to people who may need help in your subject area.
Website Analyst of Israel (http://www.website-analyst.co.il),
for example, offers consultancy from Web site planning to
publicity strategies. The creators of Internet Marketing
Challenge (http://www.marketingchallenge.com) gathers a number
of "Internet experts" and offers a collective
consulting services to those requiring help in marketing
effectively on the Internet.
Bring
buyers and sellers together
You can also earn on the Internet, not by selling goods or
information, but by bringing together buyers and sellers. An
example of this is eBay, which have popularized the auction
model. Market exchanges, business trading communities, buy/sell
fulfillment and other B2B business models fall under this
category.
Small online entrepreneurs can launch their scaled down
version of B2B business models through sites that facilitate
transactions, earning fees in the process. You can create a site
where people sell a product or information to other people, and
you take a cut of the transaction. For example, many netpreneurs
have created classified ads sites, providing a listing of items
for sale or wanted for purchase. They then earn from the listing
charges regardless of whether or not a transaction occurs.
Another way for a home based entrepreneur to earn money using
this approach is through the creation of online malls, where you
provide a central place on the Net where people can find a
particular business or service. You earn money through setup
fees, monthly listing, and/or per transaction fees. Virtual
malls, however, is best handled by an experienced Internet
entrepreneur with some capital.
Sell
subscriptions
Some small entrepreneurs sell subscription-based services
over the Internet, although this could be the hardest. This
model entails offering your content to members willing to pay
your subscription fee.
However, a 1999 survey by Jupiter Communications found that
46 percent of Internet users would not pay to view content on
the web. To succeed, you must offer high value-added content
that is not available elsewhere for free. The Wall Street
Journal (http://www.wsj.com) is an example of a successful
subscription model. Generic news content, viable on the
newsstand, has proven less successful as a subscription model on
the web. Slate.com and TheStreet.com are good examples of these
failures.
The challenge for a small online entrepreneur is how to make
your site with an unknown brand succeed in charging a minimal
fee amidst all the free information available on the Internet.
Check the demand and supply equations for the kind of
information you are providing. Are the subscribers demanding
this information enough to want to pay? Can they get the same
kind of information for less or even free elsewhere? How well
have you established yourself as an expert in your field that
people will be willing to pay a fee to read what you have to
say? These, and other questions, need to be answered before you
can expect your subscriptions-based site to earn money for you.
Some businesses have combined free content (to drive volume and
ad revenue) with premium content or services for subscribers
only.
Whatever way you plan to make money on the Internet, be aware
of the so-called "free trap." Start out by giving away
your product and customers will disappear (along with your
business) when you start charging.
The Internet as a business medium is still evolving.
Home-based entrepreneurs must learn from the excesses of the
dot-coms. As more and more people gets connected to the Web, the
Internet will continue to be a potent force in commerce.
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