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Remember those Super Bowl and World Cup commercials where you
saw talking hand puppets, scantily dressed women, cowboys
herding cats and crude lettering on cardboard? Can you actually
name one .com company that paid for these millions of
dollar/eurodollars for brand awareness ads?
(article continued below ...)
Doesn't this type of marketing remind you of a IPO.com
frenzied "drunken sailor school of budgeting" -
meaning, spend like a drunken sailor hitting his/her first port
of call in years, with no thought other than "brand
awareness" coming to mind? Got the picture yet? Want the
cliff notes to the rest of my article? Three words repeated from
my header - "target customers online."
Some do and don'ts, with the do's first:
1) Think digital marketing - use keywords your customers may
punch in to a search engine to find your site throughout your
overall online and offline marketing processes. This forces you
to stay focused on your customer niche and ensures context
relevancy for your web site. The latter is becoming critical to
garner high rankings on Alta Vista, Google and Inktomi.
2) Advertise cost-effectively online where your customers go
- this doesn't have to be top tier web sites (more expensive
typically); but can be second or third tier community sites. Use
online media buying to save money; look at One Media Place,
formerly Ad Auction for some unsold inventory and bid with the
best of them for a deal! http://www.onemediaplace.com
3) Feature opt-in e-mail as a centerpiece of your marketing
campaign - now is the time to negotiate a 90-120 day media plan
with some of the market leaders. Yes Mail (one of our favorites)
is offering a discount of 10-30%. And, use HTML rich media, your
ad copy will look much better, in turn driving a better
clickthrough results. We work with and highly recommend a top
tier graphics design firm, Kate Kreates http://www.katekreates.com
- they do great work, have years of experience, a pleasure
to work with and provide low cost/high value.
4) Immerse your business with the online community
- post to
Newsgroups announcing a special online contest, promotion or
giveaway that builds over a finite period of time. Get those
geeks talking in the virtual world - remember the truism of good
PR, any PR is better than no PR.
5) Ask your existing customers where they would recommend
your advertising to reach them online. Everybody likes to have
their opinions valued - so reach out and ask for their input,
you'll be pleasantly surprised.
6) Think and act like a guerrilla marketing type -
incorporate "guerrilla marketing" techniques to drive
your business in unique ways. Go to the source, the guy who
coined the term and many of the processes, Jay Conrad Levinson
http://www.gmarketing.com
Ready for some don'ts?
1. Don't use TV, Radio or Billboards unless you have lots of
money to spend (read millions typically). Yes, they work to
develop brands, but be aware of the disconnect factor when you
are trying to reach online customers. When was the last time you
jumped up from the TV set to write down a URL you saw splashed
across a screen or stopped your car driving down your local
boulevard when you saw a billboard that caught your attention?
Not very often!
2. Don't pay top dollar for banner advertising
- negotiate a
good deal for yourself and don't believe the sales rep when they
tell you all inventory is sold out! There is lots of unsold
inventory out there, just look at the number of "house
ads" (done for the company who owns the site and published
on their site) being run on many web sites. Do some
old-fashioned digital horse-trading and leverage your media buy!
3. Don't base your business on the "high tide raises all
boats model" - there is definitely a storm brewing and we
don't mean just at your local movie theater with George Clooney
starring (sorry ladies). We are telling our clients to batten
down the hatches and leverage their marketing dollars as much as
possible - the party is over, time to get down to building
viable business models based on selling tangible goods and
services.
4. Don't use biz speak verbiage in your marketing processes
-
if I see another site that has "first mover advantage"
quoted throughout the site I am going back to the radio for
news/information. Be real, tell people what you do, how you do
it and what the value is based on - enabling them to quickly
(it's the web……..) understand what your business is all
about.
About the Author:
Lee Traupel has 20
plus years of business development and marketing experience. He
is the founder/CEO of a Northern California based, privately
held Interactive Marketing Agency and Software Company,
WolfBlast Interactive, Inc., http://www.wolfblast.com
and can be reached via e-mail at: mailto:wolf@wolfblast.com
(c) copyright 2000 by wolfblast.com
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