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You open your television and see the 30-seconds commercial
launched by your competitor. You flip open a
glossy trade magazine and you see the 2-page ad spread for the
same campaign. You browse through sites and all you see are your
competitors’ banner ads.
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Jealous? Don’t be!
Home businesses often lack the resources to engage in
multi-channel marketing campaign that could help make their
products or services become a household name. Unlike your
competitor, you do not have huge marketing budgets nor could you
afford to hire some hotshot PR or advertising firm to launch
your campaigns. You only have yourself and your skills to rely
on.
Have no fear, though. Many small and home businesses have
proven that lack of resources is not necessarily a hindrance in
developing innovative ideas to market their products and
services. In fact, knowing that you do not enjoy the level of
resources others have will force you to be creative and come up
with ways to get around the usual channel of distribution, the
traditional advertising media, and the expensive outside
agencies. You need to make your dollars work twice as hard. Drop
the idea of hiring typesetters, public relations firm, ad
agencies or marketing consultants -- and start doing your
marketing in-house!
In-House Creative.
The biggest argument for doing your
marketing yourself is the cost. Public relations agencies could
cost you from $10,000 to $25,000 in retainers plus monthly
expenses. Many ad agencies will not even talk to you if you only
have a $10,000 advertising budget. You need money, lots of it,
to be able to contract third parties for your marketing
campaigns.
Small entrepreneurs are also finding that doing their own
advertising and promotions is not only less expensive, but also
much more effective. As the business owner, you know your
product and your market well. Hiring outside parties require
them to understand your business, and the learning time can lead
to costly marketing mistakes. Plus, for many PR or marketing
firms, yours is just another account, and they may not be able
to provide you with their best talents, time and resources.
You just need to take the time to write interesting publicity
pieces about your business and submit to industry publications.
Or, do the creatives and copy them for your catalogs, print
ads and other marketing campaigns. Technological advances,
particularly desktop publishing, have allowed even the solo
entrepreneur to do the design and typesetting in-house.
Word-of-Mouth Marketing.
Building trust and credibility for
your product may not be addressed by advertising, even if you
have the funds for it. To foster faith, your products or
services must be vouched as superior, beneficial or useful by
someone close to your customer, or someone your customer trusts.
It can come in the form of a glowing recommendation from a
friend, an endorsement from a credible member of the industry or
a storeowner, or perhaps from family members.
You do not need to cough out millions just to get Michael
Jordan to endorse your product. Some inexpensive alternatives
include distributing product samples to a select group of people
who have the capacity to influence a wider segment of your
target market. This is called “seeding the market,” and the
trick is to find the fewest people who can do you the most good.
If you have created a new product, for example, you can send out
free samples to journalists, key hobbyists, professionals and
retail buyers. If a journalist like your product or service
enough, he or she may even write about it! A product review, or
a mention in an article, goes beyond advertising it gives
your product instant credibility!
Others offer free products or services, including schools,
churches and charities, in exchange for free mention. Michael
Reagan, operating a FAST Signs franchise in Arizona saw his
business grew through word-of-mouth alone, after giving free
graphic signs to “strategic” recipients.
Specialty
Advertising.
Television ads can get lost in the
clutter. Print ads may be forgotten after you close the magazine
or publication. But your company name or ad will always be with
the consumer if you emblazon or print it in a key chain, mouse
pad, notepad, calculator, pens, mugs and other giveaways.
Specialty advertising or promotional products represent one of
the most powerful and most affordable form of marketing that
every small business owner should explore.
One of the great advantages of this kind of marketing is
customers see the name repeatedly. Plus, when you give a
customer a mouse pad or a magnet, they don't think about it as
advertising, they consider it a gift that they can use, yet they
have your name on their desk or the wall all year round.
Giveaway items put your name right in front of customers.
For this kind of marketing to be effective, however, you need
to choose items customers use and see repeatedly. It may be
useful, different, or interesting; but make sure that it is
suited to your target audience. If you are operating a pizza
parlor, you may think of giving away magnets to your potential
customers. So the next time they want pizza delivered to their
house, all they have to do is to run to their refrigerator where
your magnet is placed to order pizzas from you.
Event Marketing.
Sponsoring events can turn your products
into public spectacles and, as a result, transform your
marketing into news events. Events help launch products, gain
wider distribution, build awareness, and just plain sell. Betty
Crocker sponsored bake-offs; perhaps your business can sponsor a
trade fair in your locality. Others start their own contests,
and send out press releases to announce the contest. The
interest generated by your contest may attract the media and
give you the free publicity that you need!
The New England Culinary Institute in Montpelier, VT. started
a unique cooking contest to attract new students. Their efforts
have paid off, and the contest has attracted national publicity,
including a coverage on “Good Morning America” and articles
on various publications including The New York Times. While the
expense for the competition is only $1,500, school enrollment
increased by 25 percent as a direct result of the contest.
There are various other ways that you can market your
products without burning yourself out of business. All you need
is to put your thinking cap and let your creative juices flow.
However, you also need to realize that marketing is eternal:
one good write-up in a major publication is not enough to land
you in the consumers’ consciousness. Marketing is a
time-consuming event, and you must be prepared to put in the
required time if you are going to do it yourself.
About the Author:
Nach Maravilla is the Publisher/CEO of Power HomeBiz Guides.
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