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Seeing the results of advertising your business can be like
watching a roller coaster. The day you run your ad you see a
flurry of activity; your phone starts ringing, your web site
traffic increases and/ or potential clients visit your store.
Your hopes soar. Sales go up. Two or three days pass and the
response goes down. You look at the bill for the advertising and
your jaw drops. Your hopes descend.
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Nancy called me from Portland, Oregon with just this problem.
Every time one of her ads appears in a local publication,
customers start walking in the door of her home furnishing
store. A few days later the number of prospects and sales goes
down. Her advertising gets results, but the thousands of dollars
she is paying each month is killing her profits. What can she
do?
Whether you advertise your consulting business in The Harvard
Business Review or your interior decorating service in the Penny
Saver, your ad will cost significant dollars.
How can you make your advertising pay for itself?
How can you use advertising to create a STEADY stream of
business?
Write Your Ad to Sell and To
Generate Leads
Of all the people who could benefit from your products and
services, what percentage is likely to buy today? Hopefully a
few, but the majority are more likely to need your services
tomorrow, next week or next month.
Write your ad to prompt people to buy and if they’re not
interested in making a purchase, to contact you. When you write
your ad:
- Sell your products or services by selling your solution.
- Prompt prospects to buy. Include a call to action.
- Motivate prospects to give you their contact
information.
For each person who responds to your ad and makes a purchase
today, you should be able to get ten qualified prospects to
contact you. Once you have their contact information, you can
send them a regular email or postcard for far less than it would
cost to run your ad on a weekly basis.
Follow Up On Your Advertising
An ad can be the first step in marketing your products and
services but unless you follow up, it may be the last. Its what
you do after your ad runs that determines whether you’re able to
make it pay for itself in the days and months to come.
Let’s say your ad works in getting people to visit your web
site, call you or come into your store. What’s the next step?
How can you follow up to increase your sales?
1. Make sure you get their contact information so you can
follow up.
2. Whether people stopped by your web site, left a phone
message, emailed you or visited your store follow up promptly.
Get back to them within the day, if not sooner. A prospect is
most likely to buy or start a profitable relationship when
he/she is looking for a solution. Let your leads linger and
they’ll go stale. If you wait prospects may contact other
service providers or stores, and you’ve given them time to make
their purchase through someone else.
3. Respond immediately. Use a phone call or an email to let
them know you understand the problem they want solved and that
you can help them. Even a personalized autoresponder message
will do the job.
4. Market to your in-house list of contacts. If you want
people to remember you when they have a need and are ready to
make a decision to buy, make sure they think of you as the
solution provider. The best way to do this is to regularly
provide ideas, tips and information that your prospects want.
5. Create opportunities for personal contact, whether through
your print mailings, ezine or web site, you want to prompt
prospects to contact you to discuss their needs and / or place
their order. Ask them what they want, what they are looking for.
When they send you an email, follow up with a call. Tell them
how to contact you, how to schedule a personal conversation and
then follow up with a call.
Advertising is an expensive ticket to marketing your products
and services. Use these strategies to make sure you get your
money’s worth and you’ll find your advertising paying for itself
over and over. Instead of getting your thrills from watching
your business go up and down, you’ll find yourself enjoying the
excitement of watching your profits steadily move up.
About the Author:
The author, Charlie Cook, helps service professionals and
small business owners attract more clients and be more
successful. Sign up for the Free Marketing Plan eBook, '7 Steps
to get more clients and grow your business' at
http://www.marketingforsuccess.com
August 28, 2004
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