|
One of the greatest challenges businesses face is how to market
cost effectively while gaining a good return on investment (ROI).
Regardless of what industry you are in, the size of your
organization and how long you have been in business, you must
continually look for ways to gain and maintain your visibility
to your market.
(article continued below ...)
Gaining visibility is one of the most important, and yet
often most overlooked, aspect of running a business. Perhaps you
don t run a company, but you are in sales. Visibility applies to
you as well.
Before you begin to aggressively position yourself and gain
visibility, think about what the vision for you and your
organization is. Gaining a vision of what the organization
stands for, the impact you want to have on your customers or
clients, the quality of products and services, your contribution
to your community, and where you want the organization to be in
the future is essential as you move forward.
Your vision is your ideal future state. The statement
includes what you desire your organization to be like. Again, it
doesn't really matter the size of the organization. Included in
the vision are your values. What is really important to you?
Once you have your vision in mind, consider writing it down.
This can help you to solidify your thoughts and to stay on track
with what is truly important.
Another important aspect of your marketing is your Unique
Selling Proposition (USP). It is beneficial to actually write
down what makes your product or service different from those of
your competitors. Whether you are in financial planning,
training, banking, the beauty industry, day spas, or technology,
take the time to know what sets you apart. In the consumer s
mind, Company A looks the same as Company B in many ways. The
same with Salesperson A compared to Salesperson B. To stand
apart your job is to help the consumer understand your
differences. You can do this in a very positive way without
belittling or badmouthing your competition.
A simple formula to clarity your USP is to write down every
reason someone would want to do business with you.
- Are you an expert in your industry?
- Do you deliver in record time?
- Do you have a unique location?
- What is unique about your business compared to your
competitors?
- What is most important to your prospects and customers
about doing business with you? (If you don t know ASK!)
- What can only you do that your competitors can t do?
Once you answer these questions, create a short message to
include the key information. Many people avoid doing this type
of exercise thinking it is a waste of time. Fact is, when you
meet with a potential customer and they ask what you do, you
want to be able to concisely tell them. This process is also
helpful with your current clients in that they are only one call
away from utilizing the services of someone else.
Another challenge people have is once they have created a USP
they seem to be married to it. Avoid the trap of having a canned
USP. Make it spontaneous according to the situation.
Your USP can be used in a number of different ways;
conversations, networking opportunities, on your business cards
and letterhead (if it is not too long), your yellow page ad, and
in your other forms of advertising.
Periodically, it is helpful to revisit your vision and USP.
As you change and your customer s needs and wants change, you
may find it necessary to adjust to those changes. What should
drive any change are your core values more than anything else.
When you are congruent with your values, success is assured.
About the Author:
Kathleen Gage is a business advisor, keynote speaker, and
trainer that helps others gain market dominance and visibility
within their market. She is the recipient of the 2004 Giant Step
Award, the highest designation for business success in the State
of Utah. Call 801.619.1514 or mailto: kathleen@turningpointpresents.com
. Get Gage s FREE 4 day online marketing course by visiting
http://www.kathleengage.com .
July 13, 2004
|