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So you've gotten your business going. You have a customer or
two. The phone is ringing a little. For any business to grow and
prosper long-term, it needs a solid foundation that includes a
marketing plan.
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A marketing plan is a road map detailing the route you'll
take to get your business noticed by potential clients. By
following a properly crafted plan, you'll know what to do and
why you re doing it, while avoiding some of the mistakes that
can cost you money and future growth.
If You Build It, They Won't Necessarily Come
The first part
of any marketing plan is a basic understanding of your market,
competition and whether or not an opportunity exists for your
product or service.
My first business venture was to make very expensive looking
floral wreathes. All my friends and neighbors had them on their
front doors and I knew I paid $100 for mine, so why not make and
sell them myself! What I didn't consider is that I have
expensive taste and in order to make a profit, my wreaths were
priced significantly higher than the local craft store. If I
were in a more affluent area, it may have worked, but not here.
I started the business on a hunch and didn't truly know my
market or competition. Had I done my research, I may have used
lower cost materials, made less elaborate products, sold them in
a different area or skipped the venture all together. What I
learned is that my opinion combined with my friend s opinions is
not a strong enough basis to launch a business.
No, I m Not Going to Stop for Directions
When starting a
business you generally know where you want to end up and you
might have a vague idea of how to get there, but what if you get
lost? A marketing plan is like a road map or corner gas station
used as a reference tool to keep your marketing on track. If you
run into construction traffic , a properly developed plan will
offer options to keep you motivated, organized and headed in the
right direction.
I Want to Rule the World Or Do I?
Do you want a home based
business with one or maybe two employees or a large firm with
several hundred? How do you feel about travel, making cold
calls, the Internet, can you type? How fast do you want to grow
and do you have the resources to keep up with the growth? Your
goals as a business entity will dictate how and to whom you
market.
My second business venture was a used toy business. I hit
every garage sale within 10 miles of my home and bought all of
the solid plastic toys I could find. I also put up signs at day
care centers offering to buy used toys directly from parents. My
goal was to have my own garage sales business and earn a profit
on the toys I had bought.
This time, I didn't consider my personal goals before
embarking on my business. I didn't like going inside strangers
homes to pick up their toys. I had nowhere to put the enormous
stockpile I had amassed and wasn t willing to hire employees to
gather enough toys to generate the revenue to cover a storage
unit or store front. I wanted a little mom business, not a full
blown corporation.
Had I considered my true goals, I would have marketed myself
as a service provider to day care centers found out what they
wanted and would be willing to pay, and then gone out to find it
- no storage issues, no going into people s homes, no employees
required.
It's Report Card Day!
Even the best marketing plan needs to
be constantly evaluated and adjusted to keep business growth on
track. The results of your efforts may not be bringing in
attention or revenue you require. The economy, business
environment, competition or technology may have changed
necessitating a shift in your plan.
Making adjustments to a marketing plan is healthy. Even if
you paid a mint for a professionally developed plan, you'll want
to review your status and results at least every six months to
monitor effectiveness. When buying a plan, it s important to ask
that follow up support to be part of the package.
I'll Just Put It On My Credit Card.
Before developing a
marketing plan, you ll want to have a ball park budget in mind.
Once your plan is complete, set a budget and stick to it!
It s easy to spend more than your annual revenue on marketing
activities and supplies when you first start out. Make sure your
budget is realistic before committing. Every dollar spent should
have a trackable outcome even if it takes several months or
years to realize.
Plan Your Day and Work Your Plan By following a properly
developed marketing plan, you'll minimize the growing pains that
often accompany a business start up. Revenue growth will be
reasonably predictable and you'll be laying a foundation for
long term stability. Your business will run more efficiently
because next marketing steps will have been laid out in advance.
About the Author:
Leslie Guria, Marketing Consultant with LMG Business
Development (http://www.lmgbusinessdevelopment.com) and author
of Building Blocks a bi-monthly newsletter geared toward small
business owners. As a consultant, Leslie supports the marketing
needs of small business owners nationwide. She has an MBA and
over 16 years of successful sales, marketing and project
management experience.
June 27, 2004
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