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Looking for a Shopping Cart?
Choosing the right shopping cart system is the first step to bringing your online store alive. Learn tips on how to shop around for your site's shopping cart, as well as some of the best available systems today.  

By Steve Ma. Reyna
PowerHomebiz Staff Writer

Choosing the right shopping cart system, or a store creation and management tool, is the first step to bringing your online store alive. Shopping cart software allows you to present on the Web your online brochure or catalog where your customers can browse. It is your shopping platform, as customers add items they want into their virtual shopping cart, and check-out through an order form.

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The right shopping cart system should make the e-commerce process seamless for both you, the website owner, and the customer. As such, it should be able to accommodate the processes and procedures you’ve identified for your online business. You must find a system that will run the shopping process in your online store smoothly, providing your customers with a friendly shopping environment while allowing you to manage the system smoothly and effortlessly.

The first step in choosing a shopping cart system is to list down how you intend to manage your online store and the procedures you want to follow. Then based on your list, identify the features that you think you need from shopping cart software.

Some of the questions you may ask yourself include:

  • How do plan to handle payments (e.g. will you apply for a merchant account, will you accept check & money orders, or will you process payments offline)?
  • How do you intend to shape customer experience while shopping in your site?
  • Will you need to export data to an offline accounting system, such as QuickBooks?
  • How will you present your products? § How will you handle international sales? § How will you calculate shipping costs? What shipping providers will you use? What shipping options do you need?
  • Will you offer promotions and discounts?
  • Do you intend to track your inventory by attribute (for example, white t-shirt with 14 XL, 7 medium and 9 large in stock? § How will you manage orders received?

These are but some of the questions that you need to ask yourself when you are starting to create your online store. The key is to know your product, as the items you intend to sell will dictate the required features and options you will need to bring your store to the Web.

 

Other Features

In choosing a shopping cart system, you have to take into account the number of products you’ll be selling, your customer base and the traffic to your site you anticipate, among other factors. Some of the features you may want to check up may include (but not limited to):

Price

The price of a shopping cart system varies by modality and range. Remotely hosted systems often charge monthly fees ranging from $19 to $99 depending on features that you selected. Some web hosts offer shopping cart systems as part of their hosting package, and this may cost you anywhere from $24 a month to $150 a month, or more. You can also install some systems in your own web server, allowing you more control and customization.

Ease in setup and customization

Some shopping cart software are equipped with web-based installation scripts that you can simply follow to install the system. However, some are quite difficult to navigate, while open source codes (often free) require some understanding of the programming language used before it can be customized. Evaluate your level of expertise – and the availability of technical support and help forums – in deciding whether the system you want is something that you can actually install and run.

Ability to handle the number of products

This is one of the most basic requirements in looking for a shopping cart. Buy or use a cart that is capable of handling the present number of items you carry, while capable of growing with your business. The scalability of the cart is particularly important: if your products sell well and you decide to increase your product line, you need a system that is capable of increasing your store offerings. Some shopping systems, including many top-of-line carts, are capable of supporting unlimited product items.

Ease of use for customers

The number of steps a customer goes through to purchase a product from your store is critical to your bottom line. If the process from selection of the item to actual payment takes about seven steps or more, there is increased probability that either the customers can get confused or leave because the process takes so long. As a result, customers may abandon your shopping cart before the purchasing process is completed.

Search-engine friendly

Search engines can drive tremendous traffic to web sites; hence, it is important to make your product catalog visible to the search engines. Unfortunately, some search engines are either unable to read dynamic pages, or do not place dynamic pages high up in the rankings. To remedy this problem, some shopping cart systems produce static pages that augurs well for search engine rankings.

Payment handling mechanism

It is important to examine the types of payments accepted, and how it fits to your overall business procedures. If you do not have a merchant account, you may want to explore shopping cart systems that allow the use of PayPal or other third party online payment mechanisms. Some systems also allow manual

 

Examples of Shopping Cart Systems

There are a number of shopping cart systems in the market today. Below are some examples of shopping cart systems recommended by other webmasters (Note: PowerHomeBiz.com is not affiliated with any of the providers listed below).

Free

  • OSCommerce   -- a free open source system based on PHP with tons of features. Easily customizable and works great for users with knowledge of programming.
  • CubeCart   -- a free software that runs on PHP platform. There is a fee of $55 if you remove the copyright notice of CubeCart

Under $100

  • ClickCartPro.com -- easy to set up and offers great value for its $99 price. Its site has an active support forum for users with questions.
  • LiteCommerce - basic starts at $95, with additional fees for add-on features.

Shopping Carts for ASP systems

  • CandyPress -- storefront is free while store administration component is $49
  • VP-ASP -- price ranges from $195 to $425, with additional fees for optional features
  • SpiderSales -- price tag is $480.

Other Shopping Cart Systems

  • Ecommerce Templates - price ranges from $105 to $165, with solutions offered for various server types (ASP/Windows Server or PHP/Unix or Linux Server)
  • StoreFront -- the set-up for basic system costs $99 while monthly fee ranges from $39-$99.
  • X-Cart -- A turnkey package based on PhP where web-based step-by-step wizard handles installation. Price is $185

The key in purchasing a shopping cart is research and testing. Check out various systems to find out which best fits your needs. Download and install systems that allow you either free download or free 30-day trial, and spend time experimenting with each. Test those systems with online demos and evaluate how comfortable you will be with their features. Even if they may not be the perfect fit for your needs, you will have learned a great deal about your needs from the process.

 

March 16, 2004

 

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