Tag: What is Customer Service

How Responsive Are You to Emails?

September 1, 2014 | By | Reply More
How Responsive Are You to Emails?

Poor customer service, including the failure to respond promptly to emails, hurt Internet businesses. As a home-based online business, learn some ways to improve your email response time.

Read More

Why Good Customer Service Should be a Priority

August 16, 2014 | By | Reply More
Why Good Customer Service Should be a Priority

As a small business, regular shoppers symbolize the well being of your store and keep you from going out of business. They can help to protect your retail shop from the takeover of the bulk retailers. Learn why good customer service should be a priority for your retail store.

Read More

How to Provide Online Customer Service

August 14, 2014 | By | Reply More
How to Provide Online Customer Service

For small businesses on Main Street, it’s VERY EASY to have great customer service and interaction. Not so online. Learn how to provide online customer service

Read More

How Small Business Can Offer Perfect Customer Service

June 2, 2014 | By | Reply More
How Small Business Can Offer Perfect Customer Service

Poor customer service can mar your company’s growth and can even bring your business down permanently. So, if your customers are not happy with your service (and they might not tell you directly about it) – then you have a thing or two to worry about.

Read More

What I Learned from a Successful Small Business Owner About Sales

April 18, 2014 | By | Reply More
What I Learned from a Successful Small Business Owner About Sales

In the world of sales, there are simple little things that can have a huge impact. Learn the lessons I learned from a successful small business owner about sales

Read More

Restoring Personal Touch to Your Online Business

February 25, 2014 | By | Reply More
Restoring Personal Touch to Your Online Business

Even with the new commercial medium – Internet – some things just doesn’t change. Like a customer’s need for personal service. Here are five ways to combine technology with the personal touch your customer wants.

Read More

Provide Great Customer Service and Gain Instant Customer Loyalty

February 7, 2014 | By | Reply More
Provide Great Customer Service and Gain Instant Customer Loyalty

Are you neglecting your customers after purchase? Learn how to cement a lasting relationship by providing excellent customer service online thus gaining loyal customers for life.

Read More

Email, Phone or Live Chat Support: How to Best Serve Your Customers

December 4, 2013 | By | Reply More
Email, Phone or Live Chat Support: How to Best Serve Your Customers

There are generally 3 options for providing the customer support services needed by your customer: Email, Live Chat, and Phone. Compare these options and learn each one’s own advantages depending on the nature of your products or services.

Read More

“Welcome Home”: A Strategy to Connect with Employees and Customers

October 19, 2013 | By | Reply More
“Welcome Home”: A Strategy to Connect with Employees and Customers

“Welcome home!” These two small words carry potent possibilities for creating a connection that evokes loyalty and teamwork. Yet, one seldom thinks of “welcome home” in the context of work. In fact, it is only through recent incidents that I have become acutely aware of the power this gesture holds. Scene ONE: a world away […]

Read More

5 Steps to Service Excellence

September 23, 2013 | By | Reply More
5 Steps to Service Excellence

Complaining about bad service has become a national pastime, but has the complaining diminished our crisis? Not in the least. If we want our service landscape to change, we must band together to proactively transform the people, places, and processes that are driving us to distraction. If you or your organization do not consistently satisfy […]

Read More

What Customers Really Want

September 2, 2013 | By | Reply More
What Customers Really Want

Do you know what your customers really want? Customers are looking for good service. Learn the 4 strategies you can use to keep your customers coming back.

Read More

10 Commandments of Great Customer Service

July 10, 2013 | By | Reply More
10 Commandments of Great Customer Service

Learn the 10 commandments of customer service that will entice customers to continue doing business with you and recommend you to friends and associates.

Read More