When you have a good-looking website and products that you know people want, the lack of customers visiting your site or your physical store can be incredibly disheartening. When this happens, it’s easy to blame the economy, the location of your store, or perhaps your lack of followers on social media for your dwindling customer numbers. But in reality, it could be you that’s … [Read more...] about Subtle Ways Your Business is Turning off your Customers
How to Retain Customers
Top 7 Tips How Customer Retention Can Boost Your Business
Do you have a customer retention strategy that focuses on turning new visitors into loyal customers? If not, you need one urgently. By taking time to think about customer retention and the benefits that you’ll enjoy, you’ll realize that increasing your customer retention rate has lots of benefits than just acquisition. A comprehensive customer retention strategy needs to … [Read more...] about Top 7 Tips How Customer Retention Can Boost Your Business
4 Strategies for Improving eCommerce Customer Satisfaction
With so much competition in the business world, customer satisfaction is more important now than ever before. Not too long ago, companies only thought about how to sell their products or services, but now they realize how important it is to have satisfied customers that will come back for more instead of turning to competitors. It can be very profitable to be in the … [Read more...] about 4 Strategies for Improving eCommerce Customer Satisfaction
How to Maintain Healthy Relationships with Clients
Clients are an integral part of any business, especially in B2B where longer relationships are often developed. They can contribute to the long-term profitability of your business but can also have a detrimental impact too. Therefore, it's vital that your company maintains a healthy relationship with its current clients and there are multiple ways to achieve this. Going the … [Read more...] about How to Maintain Healthy Relationships with Clients
5 Key Benefits of Implementing a Loyalty Program into a Brand
Nowadays, every business that aspires to attract repeat customers will want to consider implementing a loyalty program. These schemes help to incentivize your customers to come back again and again – and they often yield substantial results with just a little bit of investment. According to Frederick Reichheld, the inventor of the net promoter score, increasing customer … [Read more...] about 5 Key Benefits of Implementing a Loyalty Program into a Brand