Yesterday I stopped in a large Fortune 500 retail chain to make a small purchase. As I was checking out, the clerk was looking at an inventory list that she was working on when I came to the counter, she hardly looked up, and then proceed to check me out. She muffled an obligatory “Thanks.” and handed me my receipt quickly as she began to look back at her inventory list. I … [Read more...] about What I Learned from a Successful Small Business Owner About Sales
Business Lessons
Lessons from Steve Jobs: How to Achieve Success in Your Career
As I was researching the material for my new book, The Innovation Secrets of Steve Jobs (McGraw Hill) I realized that many of the principles behind Jobs' breakthrough success at Apple apply equally to the management of one's career. Jobs has had his share of setbacks and skeptics. He started what would become a multi-billion dollar brand by sharing his parents' kitchen table, … [Read more...] about Lessons from Steve Jobs: How to Achieve Success in Your Career
Lessons Learned from Second Life: Social Media Virtual Worlds
Virtual worlds give participants an opportunity to be whoever they want, wish or hope to be. With a custom designed "avatar," you can look, behave and speak any way you want. It's your "second life," after all. Brands, however, don't have that luxury. They bring established reputations and perceptions into a realm where everything is new and anything goes. The "Wild West" … [Read more...] about Lessons Learned from Second Life: Social Media Virtual Worlds
Sales Lessons Learned From Selling in a Recession
The past year was definitely interesting. Some sales professionals prospered while others suffered. I spoke to one person who doubled his income—and he works in automotive sales! Yet, another well-established person experienced a decline of more than fifty percent in their sales. There are several key sales lessons that can be learned from selling in a tight economy. These will … [Read more...] about Sales Lessons Learned From Selling in a Recession
Everybody Wins: The Story and Lessons Behind RE/MAX
Below are the chapter summaries of the book Everybody Wins: The Story and Lessons Behind RE/MAX by Phil Harkins and Keith Hollihan: Chapter 1: The Radical Reward-Sharing Idea That Overturned An Industry As a young salesman in the early 1970s, Dave Liniger saw the tremendous potential of the real estate industry as well as its fatal flaws. Most real estate firms operated under … [Read more...] about Everybody Wins: The Story and Lessons Behind RE/MAX